Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems at all, quick installation and friendly polite fitter.”

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Posted 1 year ago

“Very pleased with our podpoint installation today, Haydn was very professional & friendly. He advised what the options of where we could have the podpoint and where the cables would be. Would recommend Haydn at Podpoint”

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Posted 1 year ago

“Very helpful & informative during installation, explained how the Pod Point works & getting set up on the WiFi & App. Excellent job by the operator, thank you.”

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Posted 1 year ago

“There was a delay in fitting the charger, but the fitter was excellent when he came.”

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Posted 1 year ago

“The staff who came to install my charge point has arrived on time, and did the installation quickly and he also explained how to use it very clearly. Highly recommended.”

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Posted 1 year ago

“I really want to thank Nilesh the installer - he was kind, patient and very thorough, and put up with a toddler leaving toys in his bag! Thanks for a excpetional install.”

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Posted 1 year ago

“The end result was very good thanks to Alex, the engineer”

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Posted 1 year ago

“Everything from ordering the charger to installation was very quick and impressively easy. The ordering process was straight forward with an easy to follow questionnaire to help positioning the charger and installation requirement. The installer arrived on time and completed the work to my requirements. He was very polite and his work was very thorough and neat. I cannot fault Pod Point and would definitely recommend them.”

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Posted 1 year ago

“They came to fit the charging point 2 days after booking, which was fast. Great fitting service from Zion. The only disappointment was that we were not made aware that PodPoint chargers are not compatible with Octopus' cheapest EV tarrif. It's about time the energy suppliers and charging point installers got together and sorted this out. As usual it's us customers who lose :-(”

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Posted 1 year ago

“Gave a good impression on arrival. Explained what he was doing and why. Fitted the device where I desired, although I had expected objections. Worked quickly and without any mess. Excellent job.”

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Posted 1 year ago

“From placing order to installation was a breeze, super friendly engineer on the day, very pleased customer”

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Posted 1 year ago

“Good service from the electrician. Helpful and informative.”

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Posted 1 year ago

“Good communication. Efficient installation. First charge in progress!!”

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Posted 1 year ago

“Good service, engineer was fantastic great job, neat and tidy installation.”

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Posted 1 year ago

“Pre-instalation: good communication. Arrived on time Friendly efficient service from Haydn.”

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Posted 1 year ago

“Very good tidy installation by Matt Lofthouse (5-star Servce) Matt was very polite, helpful and knowledgable. He went the extra mile to complete a very proffesional installation and even cleared all the old Cobwebs from my Electric Meter box!!!!! I can't fault his workmanship or customer facing skills. I manage a team of Field Service Engineers who look after warehouse automation equipment and know how hard it is to find good Engineers like Matt. So look after him at pay review time and I'm sure you will retain him.”

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Posted 1 year ago

“Excellent response. The whole process took only 4 days! The online proceedure was fast and efficient and contact was made within a couple of days. The installer (Eddy Howard) was excellent - very polite and extremely competent. He explained everything clearly and thoroughly and answered all my questions. a good experience from start to finish.”

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Posted 1 year ago

“Very good, speedy and efficient.”

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Posted 1 year ago

“Brilliant installation, very neat, very tidy.”

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Posted 1 year ago

“The whole process was swift and well communicated. Very happy”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews