Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, very easy, Installer was pleasent and nice.”

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Posted 2 years ago

“Easy process to follow from start to finish.”

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Posted 2 years ago

“Very efficient and tidy installation”

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Posted 2 years ago

“Order placed on the Friday and installed on the Monday, great service!”

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Posted 2 years ago

“Our installer was friendly and worked with us to choose the right routing to minimise the visual impact of a complex long cable run.”

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Posted 2 years ago

“Would rather not say”

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Posted 2 years ago

“Very efficient and prrompt once we had agreed an installation date. I had some issues with some of my emails prior to installation not being replied to promptly”

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Posted 2 years ago

“Not happy with this install. Why would they not run the cable along the bottom of the wall. This looks awful.”

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Posted 2 years ago

“Good communication in advance of the booking, installation was very smooth.”

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Posted 2 years ago

“The service was fantastic throughout - I got it installed 4 days after ordering - Denis was amazing”

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Posted 2 years ago

“The engineer who came to fit the charger was fantastic. Took the time to talk us through the best place to locate it and how to use and nothing was too much trouble for him.”

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Posted 2 years ago

“from start to delivery 2days excellent service”

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Posted 2 years ago

“Installer Ashley was on in the early portion of the allocated time-slot, and carried out a thoroughly professional installation, running cables and site equipment exactly where we're hoped t would go. He then explained and demonstrated the various features including how to deal with apparent breakdowns.”

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Posted 2 years ago

“The charger was installed efficiently and quickly and very good service provided”

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Posted 2 years ago

“Haydn the engineer was brilliant. This particular install was tricky and we didnt actually have a set installation method before he turned up. He was very good with his thought process that was 100% based around minimising disruption for myself whilst also delivering the product to a high standard. All in all a great service made better by the friendly can do attitude of Haydn. Thanks”

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Posted 2 years ago

“The booking for the pod was quick, convenient and smooth. I was informed of the time of arrival for the installer. He came as expected. He was friendly, informative and finished earlier than expected.”

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Posted 2 years ago

“Our fitter was very professional, efficient and did a great job. We were very impressed with the tidiness of the fitting.”

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Posted 2 years ago

“Installer was a smashing guy. Comms from pod point very good, install super quick although got lucky as had a cancellation slot.”

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Posted 2 years ago

“Incredibly efficient. Ordered on Monday, installed on Wednesday. Couldn't ask for better service”

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Posted 2 years ago

“The man that came out to us was so friendly, polite and an assett to your company. I would highly recommend your company to my friends and family.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews