Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve was very helpful and cheerful. He rang and let us know his estimated time of arrival, installed the PodPoint with minimal disruption, and let us know when the power would need to be turned off for 20 minutes. Very happy with the experience.”

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Posted 2 years ago

“My installer was really nice, very efficient, done a fantastic job and explained everything in great detail, 100%”

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Posted 2 years ago

“Excellent - The experience was great from enqiuiry to installation”

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Posted 2 years ago

“Excellent service. Easy to get things sorted. Installer was great and managed to get it installed despite some issues wioth my electrical supply”

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Posted 2 years ago

“Engineer turned up 4 hours behind schedule. Blamed scheduling by his planning team. This meant that the install couldn't be completed on the day. I had taken the day off works to accommodate this. Appreciate that these things can happen due to circumstances, however, I was more annoyed about how long it took to return and complete the install. Original install was 18th January and the didn't return until the 2nd February. Very poor customer service particularly as I had been let down by the initial appointment and there was no effort to remedy this.”

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Posted 2 years ago

“Have already raised a complaint about the overall service which comprised poor communication during the booking process and the length of time it took from the intial booking to installation. Also was passed to a sub-contractor, to do the install, who asked for additional money for a RCD unit saying this was not included in the standard install price. I challenged this with Pod Point, who agreed that there was no extra and sent one of their own team to do the install. He was excellent on the day and I could not complain about him in any way. I am happy with the charger, but not how the process of getting the install went.”

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Posted 2 years ago

“Excellent installer”

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Posted 2 years ago

“Your engineer Ashley carried out an excellent, efficient and professional work. He fully explained the operation and set up everything for me. Based on his work, I would recommend Pod Point.”

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Posted 2 years ago

“Turned up as agreed ! Quicker than expected lovely engineer thank you !”

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Posted 2 years ago

“Great experience, very easy, Installer was pleasent and nice.”

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Posted 2 years ago

“Easy process to follow from start to finish.”

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Posted 2 years ago

“Very efficient and tidy installation”

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Posted 2 years ago

“Order placed on the Friday and installed on the Monday, great service!”

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Posted 2 years ago

“Our installer was friendly and worked with us to choose the right routing to minimise the visual impact of a complex long cable run.”

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Posted 2 years ago

“Would rather not say”

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Posted 2 years ago

“Very efficient and prrompt once we had agreed an installation date. I had some issues with some of my emails prior to installation not being replied to promptly”

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Posted 2 years ago

“Not happy with this install. Why would they not run the cable along the bottom of the wall. This looks awful.”

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Posted 2 years ago

“Good communication in advance of the booking, installation was very smooth.”

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Posted 2 years ago

“The service was fantastic throughout - I got it installed 4 days after ordering - Denis was amazing”

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Posted 2 years ago

“The engineer who came to fit the charger was fantastic. Took the time to talk us through the best place to locate it and how to use and nothing was too much trouble for him.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews