Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service at each stage and friendly engineer.”

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Posted 2 years ago

“Very smooth process with good communication and friendly helpful installation.”

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Posted 2 years ago

“Really great experience. The engineer fitting the equipment was very knowledgeable and clearly had a great understanding of electrical principles and product knowledge. 👍”

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Posted 2 years ago

“Really efficient service and thorough explanation of install and thorough explanation of functionality of the charger and app”

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Posted 2 years ago

“i found the response to emails after the initail payment was made was very slow . It wasnt a standard installation and i got to the point where i just wanted my money back and to look elsewhere . The charge of £900 to dig a 500x500x500mm hole was outrageous so getting the hole dug for the free standing mount myself further delayed the process. Once i finally managed to get a home survey and then the installtion itself the installer was very helpful.”

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Posted 2 years ago

“Looked on the website and put in details to fond out prices. All very easy to understand. Recieved call and email which assisted and checked in but wasn't pushy. Paid on line then awaiting installation questions which I completed (I think you should include sending front door pictures due to not ending able to drill through new door and some panels!) Booked in for 2 weeks tome but recieved a call and had a cancellation. Dennis the fitter was excellent, helpful, funny kind and did a fab job. Couldn't fault any part. Dennis explained it all and left it looking tidy too. Thanks again.”

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Posted 2 years ago

“The whole process was smooth and easy to complete.”

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Posted 2 years ago

“Wonderful”

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Posted 2 years ago

“super easy installation - all completed outside and nonintrusive. Given full overview of features on the APP and was completed quickly and easily - fully recommend”

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Posted 2 years ago

“Very efficent service. It was delievred and installed a week earlier than planned whihc was great. The installer was friendly and professional and did everything he could to make it look tidy.”

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Posted 2 years ago

“Matthew completed a very professional and neat installation and provided concise, clear instructions. Very happy! I am very happy to recommend PodPoint based on this great experience.”

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Posted 2 years ago

“There was some confusion over the booking date but the installer was able to get to me a day later and I was able to work around this. Everything else ran smoothly.”

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Posted 2 years ago

“Engineer doing the install was very good explained everything that he was doing and did a nice neat job”

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Posted 2 years ago

“Very helpful engineer, all grand, thank you”

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Posted 2 years ago

“Great and very quick service. 3 working days from order to installation.”

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Posted 2 years ago

“Excellent and efficient fitting of Pod Point - thank you”

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Posted 2 years ago

“The installer was great, came in on time, checked and explained again what he was about to do. Very professional, tidied up after installation, talked me through the operations and informed me that though I paid for the lock key but currently it’s not in stock but would be fine when available.”

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Posted 2 years ago

“Installation was exellent, but there was issues with software tracking installer before he arrived”

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Posted 2 years ago

“Having the home charger works well for us. Ours was a more complex installation than most and needed a survey first. All went well and the installer did both the survey and the install. The work I needed to have done in advance of the was clearly explained. We required our Electricity supplier main fuse to be upgraded so need to contact Northern PowerGrid who arranged the upgrade free of charge. I also needed some minor upgrades to our own circuit boards requiring an electrician. Pod-Point were able to do some of this work as a chargable extra at the time of the install and charged a fair price for this work. The App works well but in the places we have visited we have only found one Pod-Point public charger to use.”

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Posted 2 years ago

“Very nice and polite engineer Arrived at time Really appreciate his efforts”

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Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews