Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful”

Helpful Report

Posted 3 years ago

“Engineer fitted the pod point, tested it on his machine then left two weeks ago and as yet we have not been able to charge the car. I waited an hour to speak to a customer service advisor who then asked lots of questions but could not help had to pass our case on to an engineer. The engineer then took said they had disconnect something and we should now be able to charge, we can't. I have had a second email today nearly a week from my call and still not working. Terrible service”

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Posted 3 years ago

“The installer Mark was fantastic and went abive and beyond to make the installation faultless. Everthing was installed neatly and professionally making it as aesthetically pleasing as possible.”

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Posted 3 years ago

“The information on fitting and the additional cost for location were not well explained. The fitter on the day was absolutely excellent.”

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Posted 3 years ago

“I managed to get an installation slot at short notice fortunately. Mick the installation engineer was excellent , explained the process and just got on with fitting. I could not have wished for a better installation. Fitted it perfect location , tied cables perfectly. Even cleaned up his masonary mess. A credit to pod point as you always fear builders. I would recommend pod point and Mick. Perfect partnership”

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Posted 3 years ago

“Arrived at agreed time, informative, no issues with the installation”

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Posted 3 years ago

“Very helpful and informative throughout.”

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Posted 3 years ago

“I did ask for the cable run to be discrete so disappointed to see exposed cabling which I think looks untidy. I would be happier if PodPoint used trunking to hide and protect exposed cables. I had an impression that the installer was in a hurry.”

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Posted 3 years ago

“Jonny did a great job installing our pod point. He arrived early, explained everything that was going to happen and got straight to it. I was pleasantly surprised at how fast the process was. The booking process surprised me too. I purchased the pod point on a Friday, and it was installed the following Monday morning!”

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Posted 3 years ago

“Great process from the initial contact to the installation.”

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Posted 3 years ago

“The installation was swift and the chap who came to fit it was really helpful”

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Posted 3 years ago

“Clean, tidy installation”

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Posted 3 years ago

“Whole process of order and installation went smoothly.”

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Posted 3 years ago

“Engineer was very good. His work was very neat.”

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Posted 3 years ago

“Great service, friendly and helpful. Came back a second time so we had a better aesthetic appearance. Great set up and showed us how to use it, really straight forward and helpful. Thank you, Shelley”

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Posted 3 years ago

“Very professional service by a great engineer”

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Posted 3 years ago

“Excellent service in advance and on the day. Very quick getting a time slot.”

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Posted 3 years ago

“Very pleased from the placing of the ordering and the installation process.All the work was completed on time and was explanned very well by your electrical engineer.Thankyou”

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Posted 3 years ago

“The engineer was very good, very kind and very polite.”

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Posted 3 years ago

“The engineer turned up on time, we spoke about the solution I was looking for, agreed to the location and he just got on with it. Always advised when the power was going off so no, issues at all. All very easy and straightforward”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews