Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Edward is a credit to PodPoint. Really nice bloke.”

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Posted 3 years ago

“Need an explanation on using my smartphone with the podpoint. Doing it all manually and driving me mad guide not helpful at all.”

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Posted 3 years ago

“My installer, Jim, was brilliant. Explained what he would be doing, cleaned up after himself. Very friendly guy.”

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Posted 3 years ago

“Fast and very Efficient ,many thanks”

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Posted 3 years ago

“Excellent service and well explained”

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Posted 3 years ago

“Ashley was very helpful and knowledgeable, a very competent young man who I would recommend.”

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Posted 3 years ago

“Organising my installation proved to be a lengthy process, requiring numerous phone calls to the Project Manager in an attempt to secure a booking date. It was a frustrating experience, as many individuals promised to provide updates but failed to follow through on their commitments. However, the engineer who ultimately came to install the pod point was exceptionally helpful and managed to redeem the overall poor customer experience I had encountered before this point.”

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Posted 3 years ago

“Excellent fast installation and hassle free”

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Posted 3 years ago

“We found it hard to submit the info as per the original info form emailed out (a lot of terms/info we didn't know), so our experience started fairly negatively. However, Matthew our surveyor/installer was absolutely wonderful and really made our overall experience positive. He explained everything in a clear but unpatronising way. He was polite and came up with ideas and advice for the minimising hassle in the install. On install day he was equally personable and professional. We were incredibly impressed by him and it is our opinion that you are very lucky to have him as an employee!”

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Posted 3 years ago

“Nick was fantastic when installing! Very polite, tidy, excellent job all together, timely, safe and successful! He was very attentive and not only ensured that everything was done perfectly but he even hoovered and cleaned when he finished!”

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Posted 3 years ago

“Smooth process from ordering to installation. Would definitely recommend Pod Point.”

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Posted 3 years ago

“Good quick service right from order to installation. Installer was very helpful and did a great job.”

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Posted 3 years ago

“The staff are very friendly and helpful.”

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Posted 3 years ago

“Great service, a very knowledgeable fitter. Quick and Clean”

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Posted 3 years ago

“Very helpful during the ordering process. The installer was punctual, polite and quick.”

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Posted 3 years ago

“All went to plan with no problems.”

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Posted 3 years ago

“Good engineer. Done smoothly”

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Posted 3 years ago

“Great service with friendly and efficient engineers”

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Posted 3 years ago

“Very limited communication apart from automated email replies”

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Posted 3 years ago

“Poor customer service - I had to do a lot of ‘chasing up’ with limited responses”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews