Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy online booking, confirmation of time slot 5 days later. Friendly installer. An easy process”

Helpful Report

Posted 3 years ago

“Communication with Pod Point was very good, and advice given helpful and clear.Our installer, Craig, was outstanding.He communicated prior to arrival, worked efficiently and gave very clear advice about installing the app and connecting up to our charger.”

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Posted 3 years ago

“An excellent experience from start to finish. The information needed for the pre-survey was well explained, I had a phone call within minutes of submitting my information to book a time slot and the pod was fitted within a few days. The fitter was fantastic, he listened to what I wanted and did a great job of fitting. Highly recommend!”

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Posted 3 years ago

“When fitted it was quick and efficient, this was let down by two last minute appointment cancellations”

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Posted 3 years ago

“Very impressed with the process from booking to installation. All contacts efficient, polite and helpful. The engineer who completed the survey also installed the charger, which seemed sensible and reassuring for me , the client. Excellent experience, would strongly recommend.”

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Posted 3 years ago

“Very good experience”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Great service, engineer was really helpful and explained everything. Really easy and quick to arrange installation”

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Posted 3 years ago

“Had pod point completed my refund by now I would have given 5 stars”

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Posted 3 years ago

“Very efficient and helpful”

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Posted 3 years ago

“Immediate arrangement for installation and Completed the installation on time. Absolutely brilliant!”

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Posted 3 years ago

“Initial purchase process was very straightforward. Uploading pre-installation information photos and video proved very difficult due to file size restrictions, however Aemillia at customer help was outstanding in helping resolve this issue and booking an installation date. 5 🌟 to Aemillia. Installation day went very smoothly and the engineer Mark was extremely helpful in explaining the installation process and getting the Pod up and running. 5🌟 to Mark. Good follow up emails with timely information files to help me move forward confidently.”

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Posted 3 years ago

“Matthew is a great specialist! He made everything very quickly and with good quality!”

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Posted 3 years ago

“Lovely, professional, accurate! Verry happy with all instalation process”

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Posted 3 years ago

“Excellent service from start to finish. The initial online site survey was easy to complete. The time to instal from first contact with Pod Point was excellent - from purchase to instal in just 4 days! The installer / electrician was excellent. Arrived on time, explained everything, nice neat job - really good fella.”

Pod 5 star review on 19th September 2023

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Posted 3 years ago

“The installer was polite efficient and tidy. He clearly explained all that he was doing and also how to connect. He also showed me the App and how to use it. He recommended that I should extend the warranty by 2 years.”

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Posted 3 years ago

“Everything went like clockwork and the install was tidy and left in a clean state”

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Posted 3 years ago

“Installer was great and was very tidy. Pod point working well. Only criticism was waiting in from 11-4pm for the installer to arrive at 3.45pm! Could have lived with it but the installer came from Edinburgh which is 3.5 hours away from me and this was their first job of the day. Had someone called me to tell me I would have been able to go about my day. It wouldn’t have been difficult to let me know.”

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Posted 3 years ago

“Excellent service, Dan was the fitter , he was very professional and good at explaining everything.”

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Posted 3 years ago

“Very clean and tidy install. Really polite and professional engineer. Very happy!”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews