Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chap who showed up was very friendly and polite. Got everything done quickly and efficiently.”

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Posted 2 years ago

“Very professional. On time, and installed the charger exactly where we needed it.”

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Posted 2 years ago

“I am very happy that my pod point are being installed so fast .Nice and good.”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Great product prompt and excellent installation guy”

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Posted 2 years ago

“Very helpful and ensured the wiring was very neat and set up very well”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Very polite and professional installer”

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Posted 2 years ago

“Engineer arrived on time . Was polite and completed job in a professional manner. I was very pleased with the installation”

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Posted 2 years ago

“Quick turnaround from order date to install of just over 1 week. Installation on the day was complete in less than 3 hours.”

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Posted 2 years ago

“The engineer arrived on time and completed the installation to schedule. The work was discussed and agreed upon beforehand and is extremely neat. A full handover was also completed.”

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Posted 2 years ago

“Arrived exactly on time,courteous guy,cleaned up and explained how charger works plus gave a few tips on what to do when my new electric car arrives,ie charging and how to get the most from the battery,definitely recommend this guy.”

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Posted 2 years ago

“Your fitter was brilliant, knew the job inside out and was a pleasant Guy. He is certainly the reason I have given you the Acceptable rating. Absolute nightmare getting to the fitting stage.”

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Posted 2 years ago

“The installer was excellent. Very polite, efficient and knowledgeable. Ran through how it works with clear and simple instructions.”

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Posted 2 years ago

“Lovely guy that fitted by pod point charger today. Felt so sorry for him working out in the freezing conditions but it didn't seem to effect him, he was very cheerful and helpful and made no mess.”

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Posted 2 years ago

“Fantastic service fast clean installation lovely engineer great product all in all brilliant”

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Posted 2 years ago

“The member of staff attending was incredibly nice and hard working. Freezing weather and he kept working to the highest possible standard. The man deserves a raise!”

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Posted 2 years ago

“No link sent for form. Tried to change installation date but no response. Turned up anyway. The installer who turned up however was excellent and left all tidy. End result very nice”

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Posted 2 years ago

“I received a carpark ticket while parking in the Tesco in Eastbourne charging my car. I was in the Pod Point area and charge my car for four hours but was monitored entering and leaving the car park and received £100 fine.”

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Posted 2 years ago

“Installation went smoothly and occurred quickly after placing the order.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews