Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only waited a week for installation. The installation engineer was excellent and explained exactly what he was doing and went through everything with me. Nothing was too much trouble for him.”

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Posted 2 years ago

“I'm impressed. Courteous staff both installing and ordering. Short lead-time. Quick, professional, tidy installation. All done and working within 5 days of order. Beat that!”

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Posted 2 years ago

“Reasonable price, easy to use booking system, engineer Sam was very knowledgable and very professional. Have recommended Podpoint to someone else”

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Posted 2 years ago

“Easy to book. Clear communication on next steps. Point of contact available before booking”

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Posted 2 years ago

“Quite a complicated booking process needing various photos and having to decide on fitting without any knowledge of the process. But website user friendly and quick response time. Fitter didn’t use dust sheet on brand new carpet so muddy marks and brick dust that can’t hoover out. Wish I’d thought of this beforehand. It’s in a cupboard so won’t see it but still annoying as could have easily been avoided. Also cable up to pod not totally vertical which will annoy me though no one else will notice I guess.”

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Posted 2 years ago

“Pod Point have been great! Finding the correct charger, ordering and getting it installed really couldn’t have been easier. They also managed to squeeze in my install just 2 days after I placed the order which was a massive added bonus. The unit was installed by Sean who was brilliant. He explained everything clearly, carried out the work professionally and gave me a full walkthrough Overall, highly recommend”

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Posted 2 years ago

“From the first contact pod provided a 5* experience”

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Posted 2 years ago

“1st Class, engineer refused a hot drink on numerous occasions but gave in eventually.”

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Posted 2 years ago

“Installation very good”

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Posted 2 years ago

“Good installation, works very well.”

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Posted 2 years ago

“All arranged through Jaguar. Easy to follow instructions from the start of the installation process. Lewis arrived on time, installed within 3 hrs and did a great handover.”

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Posted 2 years ago

“Very good service and efficient installation. Extremely pleasant technician who was very keen to leave no mess which was appreciated.”

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Posted 2 years ago

“Great service, keep you informed throughout, very timely from purchase to fitting. Engineer friendly and gets everything set up 5 star service”

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Posted 2 years ago

“Excellent and very quick - very happy with service”

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Posted 2 years ago

“Excellent service - quick, efficient and tidy!!”

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Posted 2 years ago

“Great service. Everything was sorted in less than 24hrs. Highly recommend.”

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Posted 2 years ago

“Engineer was efficient and very helpful.”

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Posted 2 years ago

“I’ve felt that the whole experience from end to end has been seamless. Installation was very professional and courteous - couldn’t have been any better.”

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Posted 2 years ago

“Installation engineer on time, installed, tested and demonstrated charger. Cleaned up all debris. Excellent start to finish.”

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Posted 2 years ago

“Stylish product, fast installation times and all the people I have dealt with have been helpful and knowledgeable!!! many thanks Pod Point”

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Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews