Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

Visit Website

Write Your review

Tell us how Pod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and very professional installation. Would recommend to anyone thinking of buying an electric charge point.”

Helpful Report

Posted 2 years ago

“Really helpful and knowledgeable installer. Extremely thorough with great attention to detail.”

Helpful Report

Posted 2 years ago

“Really good experience, quicker than expected and really hassle free on the day of installation.”

Helpful Report

Posted 2 years ago

“Engineer Tom arrived on time and soon got under way with installing the charger , Tom was very profesional in his work and explained what he was doing from start to finish. Tom was very chatty which put me at ease.”

Helpful Report

Posted 2 years ago

“First the inconvenience of having everything ready last Thursday 30/11 and your contractor not appearing. Having to reorganise things for a second time, all in these very busy pre-Christmas weeks. The job is so straightforward technically that there is not much that can go wrong. Literally a drill through a wall and 1.5m of cable altogether. I am expecting my car in about a week so please keep in touch until this is finished. I hope there are zero problems from here on.”

Helpful Report

Posted 2 years ago

“Ordered online through Klarna which was sorted instantly and then was called later on in the evening to book in for installation the following day which is fantastic”

Helpful Report

Posted 2 years ago

“Matthew arrived within the allocated time period, arrived at 8.15am. He explained what would happen and confirmed where we wanted the charger fitted. He fully explained in a clear manner how to use and maintain the charger and what to do if any problems. Great experience, thank you!”

Helpful Report

Posted 2 years ago

“Excellent communication throughout, from the initial enquiry to the installation. Less than 2 weeks from order to installation!! Very professional, helpful and friendly installation. So pleased I chose PodPoint, a high quality service from start to finish!”

Helpful Report

Posted 2 years ago

“super fast install, great communication .”

Helpful Report

Posted 2 years ago

“Only waited a week for installation. The installation engineer was excellent and explained exactly what he was doing and went through everything with me. Nothing was too much trouble for him.”

Helpful Report

Posted 2 years ago

“I'm impressed. Courteous staff both installing and ordering. Short lead-time. Quick, professional, tidy installation. All done and working within 5 days of order. Beat that!”

Helpful Report

Posted 2 years ago

“Reasonable price, easy to use booking system, engineer Sam was very knowledgable and very professional. Have recommended Podpoint to someone else”

Helpful Report

Posted 2 years ago

“Easy to book. Clear communication on next steps. Point of contact available before booking”

Helpful Report

Posted 2 years ago

“Quite a complicated booking process needing various photos and having to decide on fitting without any knowledge of the process. But website user friendly and quick response time. Fitter didn’t use dust sheet on brand new carpet so muddy marks and brick dust that can’t hoover out. Wish I’d thought of this beforehand. It’s in a cupboard so won’t see it but still annoying as could have easily been avoided. Also cable up to pod not totally vertical which will annoy me though no one else will notice I guess.”

Helpful Report

Posted 2 years ago

“Pod Point have been great! Finding the correct charger, ordering and getting it installed really couldn’t have been easier. They also managed to squeeze in my install just 2 days after I placed the order which was a massive added bonus. The unit was installed by Sean who was brilliant. He explained everything clearly, carried out the work professionally and gave me a full walkthrough Overall, highly recommend”

Helpful Report

Posted 2 years ago

“From the first contact pod provided a 5* experience”

Helpful Report

Posted 2 years ago

“1st Class, engineer refused a hot drink on numerous occasions but gave in eventually.”

Helpful Report

Posted 2 years ago

“Installation very good”

Helpful Report

Posted 2 years ago

“Good installation, works very well.”

Helpful Report

Posted 2 years ago

“All arranged through Jaguar. Easy to follow instructions from the start of the installation process. Lewis arrived on time, installed within 3 hrs and did a great handover.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews