Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installer was very professional and friendly manner. Punctual, good quality of work, tidied up and explained the installation well. Very satisfied”

Helpful Report

Posted 4 years ago

“Once established that the electrical fuseboard standards met Pod Point’s exacting requirements, installation proceeded as agreed and was undertaken efficiently without disruption”

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Posted 4 years ago

“All very straightforward on the day, completed quickly and a very neat job. The initial installation questionnaire took some time but was needed as highlighted an issue that we were able to correct before booking installation.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Good advice from fitter about placing charge unit, and painless process. Everything left neat and tidy.”

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Posted 4 years ago

“The installer was very knowledgeable and the installation was neat and tidy”

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Posted 4 years ago

“Right from the start of the booking process, I found Pod point to be excellent, in terms of communication to arrange the install. The Engineer turned up on time, was very efficient and knowledgeable and did a fantastic job of siting the charge point. It's exactly where I wanted and the job was immaculate.”

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Posted 4 years ago

“Quick installation, both from when it was ordered to when it was installed, and also the actual installation on the day. Good communication and a neat install.”

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Posted 4 years ago

“Couldn't have been easier. Had clear messages from Cristian regarding installation date and time. He arrived exactly when he said he would and clearly explained everything. He was extremely polite and efficient and showed me how everything works after the installation. He also cleaned everything up after he finished. A great ambassador for Podpoint. Thank you, Cristian!”

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Posted 4 years ago

“The original advertisement simply asked what you wanted out of three size charging points. Money was exchanged and then I was asked to do a survey, which would be beyond a lot of people. I suggest the company should do the survey because I couldn’t have what I paid for due to a technical issue. The overpayment was returned. When the engineer arrived he provided an excellent installation that saved the day. Some of the issues might of been due to me living on the Isle of Wight, however the communication could of been better.”

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Posted 4 years ago

“Install was good but had to chase for installation date”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Excellent installer who was very helpful and pleasant and knowledgeable”

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Posted 4 years ago

“Good communication.”

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Posted 4 years ago

“Very professional. Minimal disruption. Only 2 hours. Clear explanation.”

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Posted 4 years ago

“Very quick and easy to organise.”

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Posted 4 years ago

“we were happy with the engineer who was both professional, efficient and pleasant.”

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Posted 4 years ago

“The ordering process was torturous with rediculois amounts of detail. When your engineer arrived he didnt have the correct circuit breaker. You then ignored my contact for a few weeks. You then took another few weeks to come. It was only when i asked for the Chairmans email that you did anything. During an 18 month extension you were the worst service we received. Never again.”

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Posted 4 years ago

“paul installed the pod point brilliant in exact location thank you”

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Posted 4 years ago

“Installed, but did not take away the old pod point charger. Also, I was told over the phone when booking the installation that it would only require 15mins of the power being cut off. It was closer to 1.5 hours. As I work from home I would have delayed the installation to a day when I would be happy to be without power for this time.”

Helpful Report

Posted 4 years ago

Pod is rated 4.6 based on 36,144 reviews