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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“Quick and efficient installation and the operative was very polite and friendly. Only reason for not being a 5 star was left a lot of electrical cable bits and other general little rubbish things on the floor and around d work area, otherwise excellent.”
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Posted 4 years ago
“All good service”
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Posted 4 years ago
“The whole process is simple and straightforward. I have ordered the charger online. Then I had to complete a short survey online. The installation date was booked within a week following the survey. The installer, Nilesh, is very professional and knowledgeable about what he does. Everything was done to a proper standard and he tidied up after himself and tested everything needed. It has been three weeks now since the installation, very pleased with our choice of Pod Point. Absolutely stress free.”
Pod 5 star review on 10th October 2022
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Posted 4 years ago
“excellent installation team”
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Posted 4 years ago
“Neil took time to make me understand the process . He was very diligent and tidy while carrying out the work taking care to reducing any damage to a minimum.”
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Posted 4 years ago
“Excellent service. So fast. What an awesome guy Cameron was. So polite and friendly. He made my day so much better”
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Posted 4 years ago
“There was no instructions given correctly and it is not working now”
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Posted 4 years ago
“No issues. Handled very professionally from organising visit to installation”
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Posted 4 years ago
“Experience with organisation and costs very poor, however engineer was fantastic on both survey and installation”
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Posted 4 years ago
“Mike Quinn did an amazing job, quick, tidy and efficient!”
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Posted 4 years ago
“Podpoint has provided excellent service and been extremely helpful throughout the process of installation and setting up the account.”
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Posted 4 years ago
“Steven our engineer was fantastic. Arrived early, worked fast and got the job done with no issues.”
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Posted 4 years ago
“Overall a really well-organised activity with good communication in the build-up and a very professional install on the day. Weather was unfortunately very wet and windy on the day and the PCB was swapped due to suspected water ingress. Car charges fine but support still trying to investigate why light doesn't go green during charging (hence just 4 stars for now). Wiring job inside the house was really professional and I was very happy with the explanation before the installer left.”
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Posted 4 years ago
“Brilliant, quick, efficient service. Installation arranged within days of purchase, really helpful electrician attended and fitted it promptly. All explained and working well. Received my electrical certificate swiftly as well. Highly recommended. Thank you.”
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Posted 4 years ago
“The engineer (Jackson) was superb, very professional and engaging. Found the easiest way to implement the charging point and took care to ensure disruption was minimal. Highly courteous and an asset to your organisation.”
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Posted 4 years ago
“The installer was very helpful, explaining what needed to happen and how he could make it a nice neat install based on the location I wanted it fitted. It was minimal fuss and done swiftly and cleanly. I am very happy.”
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Posted 4 years ago
“Fitted within 24 hours of placing the order, very neat job, unobtrusive and efficiently done in about 90 minutes.”
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Posted 4 years ago
“Nice guy. Very professional and knowledgeable”
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Posted 4 years ago
“For going on the website to place the order through to the installation everything ran smoothly. The order process does require a bit of form filling and images but it is straight forward. On the day of installation our engineer called a good hour ahead to let us know he was on his way. He was very professional and knowledgeable. We had looked at a number of other options but would highly recommend Pod Point to anyone getting an electric vehicle.”
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Posted 4 years ago
“very good customer care. they regularly checked for installation dates as my vehicle delivery was delayed by months.”
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Posted 4 years ago
Pod is rated 4.6 based on 36,144 reviews