Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process was well handled, but the next contact made me think the photos had not been looked at closely and the eventual option of another consumer unit was not suggested. In the end it was fitted in good time and is working satisfactorily”

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Posted 4 years ago

“The engineer was timely, professional, polite and friendly. Top class.👍”

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Posted 4 years ago

“Fitted well, polite, informative”

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Posted 4 years ago

“Spock with a really happy and nice lady on the help desk who booked my appointment, the engineer seemed nice and he was efficient.”

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Posted 4 years ago

“Quick installation and easy process.”

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Posted 4 years ago

“Quick response to order and booked in with no fuss. Great install on the day, quick and efficient, with good advice given on best position to install.”

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Posted 4 years ago

“Excellent service all round for booking a slot to the installation.”

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Posted 4 years ago

“Fitter (Dean) was very friendly and knowledgeable. Arrived on time and completed job. Cleaned up all the rubbish. He ran me through the system of how the pod point works, so couldn't really ask for anything else on the day.”

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Posted 4 years ago

“Very nice chap who installed it.”

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Posted 4 years ago

“Very satisfied with the install. Fitter followed my instructions and gave me information concerning use of the unit”

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Posted 4 years ago

“Engineers very friendly and professional.”

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Posted 4 years ago

“Amazing customer experience”

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Posted 4 years ago

“Paul who did the installation was on time, very friendly and did a very good job of installing the charger. Overall the process was very efficient and well executed.”

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Posted 4 years ago

“Very simple ordering process. Good web survey and even better installation by a professional, friendly installer. Less than a week from start to finish.”

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Posted 4 years ago

“The installer arrived early, and the job was complete in no time at all. Unfortunately the process was less than perfect because the criteria for the installation had not been explained properly and if the installer had surveyed the site first it would have been a lot easier. It was never explained that the installation had to be in the electric meter box as opposed to the preinstalled EV point that already existed in the property.”

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Posted 4 years ago

“Great service, engineer was friendly and knowledgeable”

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Posted 4 years ago

“Great and quick installation, no problems at all, technician was friendly and informative along the way - and super tidy!”

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Posted 4 years ago

“Ordering online was easy, it was trying to get a date for a delivery that was not good. Communication always makes customers happy. Once delivery date was finally sorted it was all very good.”

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Posted 4 years ago

“Painful dealing with Podpoint prior to the actual instalation. I ended up doing more work than your guys!”

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Posted 4 years ago

“Really quick to arrange an installation date. The installation was smooth, hassle free and surprisingly quick. Left full instructions of how to use it.”

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Posted 4 years ago

Pod is rated 4.6 based on 36,144 reviews