Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication before installation was very poor to the point of me asking for my money to be returned.”

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Posted 3 years ago

“Amazing service and the engineer was a credit to your company”

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Posted 3 years ago

“On the day of installation it was very good & the fitter was excellent but leading up to the installation day i had no confirmation emails of the date and time so i had to phone pod-point myself to get the confirmation that pod-point was definitely coming”

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Posted 3 years ago

“Installation went to plan the installer Denis was very good done a proffesional job.”

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Posted 3 years ago

“Great service from orde to install.”

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Posted 3 years ago

“Lee the fitter nice guy. Explained everything about the product. Tidy workmanship”

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Posted 3 years ago

“Contact the day before, arrived in time, communicated what he was going to do, gave me quick updates when required for power off, speedy installation, neat installation, connected into meter cupboard for tidier install, happy! Only odd thing I found was an EV Charge Company coming in a diesel van rather than an EV Van!”

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Posted 3 years ago

“The whole process from engaging with Sales team to Installation was very smooth. Pod Point team was constantly in touch and ensure that all my questions are addressed. The Installation Engineer was very friendly and competent. He did a great job very swiftly and then explains to me how it ll work via app etc.”

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Posted 3 years ago

“Overall, it was alright..... It's an effective charger but it was a long time between booking/paying and installation. I also had to do quite a bit of digging around for information prior to confirming the installation.”

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Posted 3 years ago

“Very good and professional installer with good advice on the process, recommendation and installation.”

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Posted 3 years ago

“installation was as completed as planned. work was completed in a very professional manner, all completed and very neat”

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Posted 3 years ago

“From ordering and sending photos of the meter correspondence was not great. Had to ring 3 times only to be told the installer wanted run a cable round my back garden which was not acceptable. In the end, I had to ask for a survey which we came to an amicable solution.”

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Posted 3 years ago

“Pod point installed having leased a vehicle from BMW. Very straightforward process and installed very quickly. Very impressed with the service.”

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Posted 3 years ago

“Excellent service from initial ordering to the installation.”

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Posted 3 years ago

“Process of uploading photos for the engineer to review beforehand was straightforward. The installation on the day was first class, Stephen the engineer was brilliant, informed me when he was on the way, double checked the positioning of the unit and cable run and installed without a fuss even though the cable run was complicated. He left the house nice and tidy.”

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Posted 3 years ago

“Very easy to arrange installation visit, professional and hassle free.”

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Posted 3 years ago

“Brilliant installation, Matthew was very tidy and extremely courteous. Delighted with my charger.”

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Posted 3 years ago

“Turned up 1st thing as I’d requested which was great (albeit I got the date wrong and thought it was the following day). The installer cracked on efficiently and despite him coming across a few issues it was all completed in a very reasonable period.”

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Posted 3 years ago

“Installer was very good, explained everything. Install was very neat and tidy.”

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Posted 3 years ago

“The installer was excellent - informed me of the arrival time, arrived on schedule, carried out the work efficiently and quickly, and communicated well throughout. The experience prior to this was very laboured and although part of this was my responsibility I found it very hard to communicate with Podpoint.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews