Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was informed of the time engineer would arrive the day before installation. Engineer was friendly and polite. Work was carried out to a high standard and all mess cleared up. Demonstration of pod-point given which was clear and precise. Would most definitely recommend. Thank you!”

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Posted 3 years ago

“Evie Edmed domestic project manager was excellent, accessible support throughout process. Get me well informed at each stage. Installer Callum was thorough, efficient & did excellent job, inspired confidence. GWS squad , arrived promptly, worked hard & pleasure to have trenching. Evie was great back up for trenchers, installer & myself, accessible , patient problem solver. I had a very positive experience with PodPoint Thanks to Evie, Junior Domestic Project Manager, Callum , Installer & GWS team”

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Posted 3 years ago

“The support team were also good at explaining initially what extra work I had to carry out in advance of the installation. The website and questions worked well. The installer surprised me by initially turning up a week early. When he came back a week later the installation was smooth and he went through the features and explained how it worked”

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Posted 3 years ago

“During a difficult and not so straight forward installation, Pod Point supplied a fantastic engineer who helped me throughout the process to update my mains supply and eventually was able to connect my home charger without any problems.”

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Posted 3 years ago

“Process of ordering, paying and organising installation date was great. The actual installation could have been better. The garage was cleaned up afterwards, brick dust left everywhere, which meant I had to spend about 40 mins cleaning up. Move complained about this and still waiting for a reply!”

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Posted 3 years ago

“Some delay in arranging the installation, but the installation itself was excellent, and the charger works wonderfully well”

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Posted 3 years ago

“Terrible service - no one picks up the phone or responds to emails. Was on verge of requesting my money back!”

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Posted 3 years ago

“The installer was excellent, very nice chap. Infromative and gave good advice= 100% Two minor points, when a customer is called out the blue to book an installation appointment, they should asked if good time to talk. Very minor point, all brick dust from drlling holes could been clean away, I relise it will wash away with the rain.”

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Posted 3 years ago

“The engineer that fitted our Pod Point went above and beyond to try and solve the problems we had due to a lack of space. He was friendly, professional and nothing was too much trouble.”

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Posted 3 years ago

“From order, to install was 3 working days. Friendly, helpful installer, couldn't ask for more.”

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Posted 3 years ago

“Excellent service. Very friendly and installation was the day after I ordered it. All works a treat. Thank you.”

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Posted 3 years ago

“Arrived at the allotted time, nice and quick, nice and tidy.”

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Posted 3 years ago

“The front end communication from point of order was extremely poor. I am still waiting for a call from a manager / customer service after nearly two weeks!!!”

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Posted 3 years ago

“Very good overall, only comment that the brick dust stuck to wall beneath POD could have been cleaned off”

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Posted 3 years ago

“It took a while to get the installation scheduled due to the prerequisite information drop being all online and asynchronous, but other than that delay, all went well.”

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Posted 3 years ago

“Great service, seems easy to use (I'm waiting on delivery of my car so not yet actually used it).”

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Posted 3 years ago

“Delivery and installation exceptionally quick. Whole process smooth.”

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Posted 3 years ago

“All fitted no problems.”

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Posted 3 years ago

“Excellent service - thank you.”

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Posted 3 years ago

“Our engineer was amazing and cannot thank him enough. Great service...”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews