Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of getting the Pod Point was fine. I thought the form to fill in with the house information was tricky and I eventually sent an e-mail with photos. The installer was very good and explained the process when he came out, especially as we had some issues with our earth. He also followed up with us.”

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Posted 3 years ago

“Quick install date given. The install went very well with no problems.”

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Posted 3 years ago

“I was pleasantly surprised how from start to finish, from explanation to execution it was very smooth, the fitter was very thorough, neat & tidy in his work and was happy to answer all my questions. 5* service!”

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Posted 3 years ago

“Installed quickly and with great care”

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Posted 3 years ago

“The installers did a great job, were quick and tidy, making an effort to ensure the cable was as neat as possible.”

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Posted 3 years ago

“The person (Michael) that supported me was excellent”

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Posted 3 years ago

“Very quick n friendly service 5 stars thanks”

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Posted 3 years ago

“Awful. They drilled through a power cable and took out the power of the whole house… still waiting for a fix 3 days later on!”

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Posted 3 years ago

“Positive overall - difficult to organise installation date as cant seem to organise a few weeks in advance.”

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Posted 3 years ago

“The fitter on the day was very helpful, explaining the options well.”

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Posted 3 years ago

“Very pleased, organised in a timely manner and engineer very friendly and knowledgeable”

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Posted 3 years ago

“Good installation, found booking the installation quite difficult to get through to someone when I had a query”

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Posted 3 years ago

“Fast installation, very efficient. The guy who installed was very good. Excellent customer service.”

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Posted 3 years ago

“Jake arrived on time, was very courteous, explained the process to me and went through how to use the charging point, would highly recommend.”

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Posted 3 years ago

“Installer was on time and extremely helpful cleaning up after him and taking time to explain what he was doing”

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Posted 3 years ago

“It turned out all right in the end, but it was a long journey. The initial application was made online at the beginning of July 2022 and the installation was finally completed on 28 October. It is probably much quicker if you have a parking area immediately adjacent to the house. Our garage is 35 meters away, at the bottom of the garden. This required countless photographs before an engineer was commissioned to come and explore the possibilities, and another engineer's visit because the first one left the company before the installation was attempted. In all, it has cost over £2000. It seems to me that the process would be much simpler if the job was classified as either "standard" (i.e. adjacent to the house) or "non-standard", which immediately prompted and engineer's visit.”

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Posted 3 years ago

“Very good communication throughout. The installation was very professional, Tim was very friendly and explained everything very clearly.”

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Posted 3 years ago

“Everything is above board and acceptable until the installation.”

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Posted 3 years ago

“Very flexible scheduling. Polite and knowledgeable installer.”

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Posted 3 years ago

“On time, friendly, efficient and even did a full tidy up after himself!”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews