Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fitter left without telling me so I was unable to ask him how I put our 2 pods on my app. Please get someone to call me and explain over the phone asap”

Helpful Report

Posted 2 years ago

“Needed 2 visits because cable routing was more complicated on our older house, but both done promptly and a good job done on completion.”

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Posted 2 years ago

“SMS to confirm arrival time, arrived on time, polite, tidy, did a thorough job, took care in appearance of running the wires, full explanation at the end. Excellent!”

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Posted 2 years ago

“The communication was extremely poor, with almost a week between emails asking simple questions. The ground work was not explained to us in detail, so we didn’t know what was required and ended up paying a lot of money for a very small amount of work that we could have done ourselves. There was no warning or explanation that we needed to connect the charger to WiFi, so it’s lucky our detached garage can detect our house WiFi.”

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Posted 2 years ago

“Professional service. Polite and tidy. Thank you.”

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Posted 2 years ago

“Very polite, efficient and knowledgeable.”

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Posted 2 years ago

“Well done to the team for making this installation seamless, and kudos to Reeves (hope that is the correct spelling) for being swift and accurate in the actual installation at home.”

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Posted 2 years ago

“Great service at all points of installation and ordering.”

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Posted 2 years ago

“Everything was really smooth from the very start to the point of installation. A very big thank you to Craig who came today to install the charger. Very professional and explained everything I needed to know.”

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Posted 2 years ago

“Excellent service. Knowledgeable and friendly. Good job.”

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Posted 2 years ago

“Very professional and courteous”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very clean, tidy and efficient installation!”

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Posted 2 years ago

“Graham very professional, efficient and prompt.”

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Posted 2 years ago

“The technician was really helpful and thorough.”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“The installation on the day was great, good communication, neat, tidy, well explained. The initial booking experience was great, but the problem arose when i also wanted to book a second installation at a different address. Upon advice from Pod Point, i put the booking in using a separate email address, however, their system got completely confused and changed my original appointment to the second address. Email responses to solve this were poor and slow, in the end i had to ring and wait for 90 minutes to speak to someone who resolved it for me.”

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Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

“Great fitter, timely, tidy and explained everything”

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Posted 2 years ago

“All contact online. Installation booked quickly and installation carried out efficiently.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,137 reviews