Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installer was excellent and came up with a solution so that no wires were showing on the property.”

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Posted 2 years ago

“A really smooth ordering and installation process from start to finish! The Solo 3 installation was clean and done to an excellent standard. The engineer explained everything clearly and provided a tutorial after the installation for how to use the charger. He was also a great guest to have in my home. Happy customer here :)”

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Posted 2 years ago

“Excellent service, very polite efficient installer.”

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Posted 2 years ago

“Has taken from 5/9 to 14/11 for installation. I was told it could not be connected via the fuse board, it had to be the meter which was the other side of my house. The thick unsightly cable would need to be run across the front of the property, the front door or sunk beneath the path to the front door and up the side garage wall (unable to be moulded to the lip on the wall). My own contractors were literally on the drive waiting to dig a trench when my electrician arrived and said NO! After waiting over 30 mins on the phone. Pod point agreed with my electrician that with a couple of minor tweaks to the fuse board it could be connected there. The appointment to install 9 days later was then cancelled on the day. When it was finally installed yesterday the fitter said it was the easiest fit he'd ever had with the fuse board being directly the other side of the garage wall! The whole process has been very stressful and could have unnecessarily cost me £250. Pod point need to consider the wider picture/cost to the customer and aesthetics of a home. Each time I have called there have been lengthy waits.”

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Posted 2 years ago

“My installer kept me up to date of his arrival. He was extremely knowledgeable. attentive and tidy.”

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Posted 2 years ago

“Pre-installation staff were very thorough, courteous and helpful. They were also accommodating with timing and able to let us know about cancelled slots. The engineer who carried out the survey and installation, Matthew, was excellent throughout, took time to find the most convenient route, explained everything and was quick and efficient in his work. Very happy with the whole process!”

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Posted 2 years ago

“The installer was great, arrived on time and tidied up after himself. He was given the wrong information though so was expecting the fuse box to be on an external wall so the job was much more complicated than he expected. It therefore took him longer than he expected but he was very professional.”

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Posted 2 years ago

“You got 5 Stars for Freddie in customer services, he's a legend”

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Posted 2 years ago

“Prompt and efficient installation, engineer very informative and professional.”

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Posted 2 years ago

“Professional and no issues.”

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Posted 2 years ago

“Very easy process from ordering to installation.”

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Posted 2 years ago

“Micheal was very professional left after tidying up also explained everything very well.”

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Posted 2 years ago

“Very friendly and easy to deal with. Clear emails with each stage explained. Very happy.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“I found pod point really professional and happy with my charger”

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Posted 2 years ago

“Very impressive service arrangement and installation. Jack was on time, thorough, professional and empathetic.”

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Posted 2 years ago

“engineer was excellent”

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Posted 2 years ago

“The installer was very prompt and fitted the charger with no issues and was very clean and tidy”

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Posted 2 years ago

“Great service. Was kept updated on installation and managed to install despite poor weather conditions.”

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Posted 2 years ago

“Good communication Very tidy install”

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Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews