Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A smooth process, well explained by the excellent installation person”

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Posted 1 year ago

“Nilesh arrived on time having given an eta on route. Explained what he was going to, did it, then explained what he’d done and how to use the pod. Efficient and professional job.”

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Posted 1 year ago

“Brilliant service - it was ordered and fitted within a couple of days. Communication with the installation team was very good. Carl contacted me in advance and was on time. He explained both the installation and the use of the pod very well. Clean and efficient job - well done and thanks.”

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Posted 1 year ago

“Engineer was very efficient and did a good job”

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Posted 1 year ago

“Perfect team and quick response”

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Posted 1 year ago

“Telephone access was sometimes difficult and impossible on a weekend. Monday to Friday telephone access very good. No other complaints.”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Slick and timings and flexibility was there. Friendly”

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Posted 1 year ago

“Installer came, decent guy who did a difficult install, polite and efficient.”

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Posted 1 year ago

“Haydn was fantastic, super friendly despite having to fit the podpoint in awful weather!”

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Posted 1 year ago

“I was very happy with everything and pleased to get a cancellation so installing happened after 3 days”

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Posted 1 year ago

“The installer was great and installation went very smooth after some initial concerns. Just awaiting the app to update now.”

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Posted 1 year ago

“Found the company very responsive. Had to get planning permission due to it being a listed building, but once that came through the install was scheduled very quickly. Ashley, the installer, turned up in good time and was very helpful and easy to speak with. Weather was atrocious, but he got on with it without complaint and the car is charging as we speak.”

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Posted 1 year ago

“Efficient and reliable”

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Posted 1 year ago

“The process from order to completion was without drama. Carl the fitter was friendly and efficiant and kept me well informed throughout the installation.”

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Posted 1 year ago

“Really friendly technician and very helpful.”

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Posted 1 year ago

“all smooth and went to plan”

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Posted 1 year ago

“pod point were great very helpful and fitted charger great”

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Posted 1 year ago

“Despite an initial setback with wronhg earthing at my property , the advice, service and friendliness from my installer was fabulous .”

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Posted 1 year ago

“Denis was timely great communication and excellent quality install”

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Posted 1 year ago

Pod is rated 4.6 based on 36,115 reviews