Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless ordering and installation. good experience”

Helpful Report

Posted 2 years ago

“Gentleman who installed the unit was very good and professional Came on time and did a very good job Near and tidy”

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Posted 2 years ago

“Installed quickly with minimum effort on my part. Installer was helpful and courteous and helped with how to get set up”

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Posted 2 years ago

“It wasn't initially clear what was included in the price in terms of setting up and it took a while for communication to flow. It would be better if they offered an assessment from the start, but the installer was very efficient and did a great job.”

Helpful Report

Posted 2 years ago

“Long wait from order to installation. I ordered a holster and asked for more information about the locking device but received neither. After installation, my bathroom and kitchen lights did not work and the house alarm kept going off during the night. I had to call out my electrician (on a Saturday morning) who found that a wire had been removed from the main fuse board and not put back in place.”

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Posted 2 years ago

“Delighted to finally have the charger fitted. Bought my ev in August and not installed until November so a very long wait.”

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Posted 2 years ago

“A friendly efficient service which was on time. The installation was clean and professional.”

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Posted 2 years ago

“A very professional job. The guys were prompt, polite and knowledgeable. A very neat and tidy job !! Extremely happy!”

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Posted 2 years ago

“The whole experience was excellent. The fitters arrived on time they were polite very helpful. They fitted the PodPoint well and the work was very neat.”

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Posted 2 years ago

“Helpful, sometimes not return emails as fast as would like, but always did in the end. Installer was excellent. I felt sorry for him as it was pouring when he started, but he carried on despite the weather, which did ease off”

Helpful Report

Posted 2 years ago

“Took nearly a month from order to install and then the installer left without it working. Radio silence on what is going on. Nothing happens unless you chase them. Spent a fortune on a charger that doesn’t work.”

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Posted 2 years ago

“Excellent service. The engineer was punctual and explained the key features. We are really pleased. Explained what to do if we had any issues. Would recommend.”

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Posted 2 years ago

“Clean, tidy, polite. Clear on our options.”

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Posted 2 years ago

“The service is awful. They are virtually not Contactable. Anyone using this company is taking a big risk Will they attend if there is a problem I doubt it ?”

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Posted 2 years ago

“Installation was very good, my installer was on time well presented and did a very neat job of installing my home charger, despite it raining on and off and conditions being cold everything was completed to a high standard.”

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Posted 2 years ago

“Our installation went incredibly smoothly. I'm an EV/tech novice and I felt I was getting sensible advice all through the process. At no point did I feel pressured into 'upgrades' that I didn't need. The communication was great leading up to installation, it was tricky to find a time with work patterns but the comms team were responsive and Luke handled the install really efficiently and professionally. Felt well looked after with the right advice at the right time. Thank you.”

Helpful Report

Posted 2 years ago

“Work was quickly organised after the order was placed. The engineer was very pleasant and knowledgeable. The installation followed exactly as requested. The engineer also explained how to operate and set up on wifi. Loading the app and syncing was straight forward.”

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Posted 2 years ago

“Excellent job”

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Posted 2 years ago

“The gentleman who installed the charger was excellent. The communication and time taken to arrange the installation was very poor.”

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Posted 2 years ago

“The installation went very well, very friendly engineer, made a nice neat and tidy job.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews