Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,140 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

Visit Website

Write Your review

Tell us how Pod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and thorough. He confirmed my suggestion of where to place the point and dealt with everything from thereon.”

Helpful Report

Posted 3 years ago

“Very very fast, friendly and efficient service. The engineer was polite, informative and tidy - a great representative of the company. Would 100% recommend”

Helpful Report

Posted 3 years ago

“Cool service and a friendly electrician”

Helpful Report

Posted 3 years ago

“This service was excellent from start to finish. Our installer, Keiran, was very professional and friendly. He explained everything that he would be doing and at the end of the installation, went through the technicalities of the process and signing up for their App. Very impressed with his work!”

Helpful Report

Posted 3 years ago

“I had the worst experience with my podpoint installer and he was the subcontractors from Oxford. I must say the quality of work was reasonable but his communication was beyond my imagination and I wouldn’t recommend this subcontractor to anyone. He was very impatient and rude whilst explaining after the installation. He has called me to show the work and left my home within 2 minutes and his reason was he had to do another job.He was very unprofessional whilst explaining his work and I found he was very insecure doing his duties. I have made several attempts to contact podpoint but their customer service was very poor in fact no one answered my call at the end. I was-expecting that the podpoint team would contact customers to see if everything was okay following the installation. I wouldn’t recommend this company.”

Helpful Report

Posted 3 years ago

“Please see complaint sent to customer support.”

Helpful Report

Posted 3 years ago

“The installation was done very efficiently and after a hiccup with connecting it to the Wi-Fi it was up and running. The support was excellent.”

Helpful Report

Posted 3 years ago

“Very efficient installation, Liam was brilliant, many thanks!”

Helpful Report

Posted 3 years ago

“Excellent service and good product”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“An excellent service was provided. The Engineer Franc was very professional and did a brilliant job.”

Helpful Report

Posted 3 years ago

“I didn't like the idea of the self survey as you need to have some idea of what you want and you may not know the best options. Having said that the photos and information I sent was checked and the installation went very well. Frank was conscientious in his work and made a really good job. Overall very happy with work carried out and for reasonable price.”

Helpful Report

Posted 3 years ago

“The staff were very friendly and made selecting a setting up the installation very easy. The engineer was bang on time and did an excellent job to install it and show me how to use it and the app. I highly recommend.”

Helpful Report

Posted 3 years ago

“A very positive experience. I got a text about one hour before the installation time, he arrived on time and started straight away. The job was done quickly and very neatly,left no mess. He explained how to use the charger. Highly recommend. Thank you for a nice job.”

Helpful Report

Posted 3 years ago

“Amazing, friendly service from point of contact to installation. The level of detail in explaining every step was amazing, especially as a first time EV purchaser. 10/10”

Helpful Report

Posted 3 years ago

“Very professional installation. 10/10.”

Helpful Report

Posted 3 years ago

“Impressed by your service”

Helpful Report

Posted 3 years ago

“Great communication. Very efficiently fitted - effortless service.”

Helpful Report

Posted 3 years ago

“Electrician on time did a good clean job”

Helpful Report

Posted 3 years ago

“all very good”

Helpful Report

Posted 3 years ago

Pod is rated 4.6 based on 36,140 reviews