Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

Visit Website

Write Your review

Tell us how Pod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was also an electrician for a while and I appreciated the knowledge and competence of the installing engineer. Booking process was pretty quick and website was informative. Can't fault it really.”

Helpful Report

Posted 2 years ago

“Very cheap conpared to public charging. Very good”

Helpful Report

Posted 2 years ago

“Great experience. Fitted extremely nearly. Very impressed.”

Helpful Report

Posted 2 years ago

“Excellent job”

Helpful Report

Posted 2 years ago

“Good responsive team and prompt installation date provided. The installation engineer was first class.”

Helpful Report

Posted 2 years ago

“When fitted charger he fitted wrong charger with no lock on it then took charger of the wall and then fitted the wright one with lock on it and just a socket on it. I did not like ithis service. Now more holes in brick work. And I do not like that I can not email you and I Tel phone you it can take me 50 mins waiting to talk to some one.”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“Very professional company who go beyond to ensure you achieve what you want.”

Helpful Report

Posted 2 years ago

“Engineer was very friendly and knowledgeable. Advised on the best place to install everything.”

Helpful Report

Posted 2 years ago

“Straight forward intallation quick and easy no mess many thanks”

Helpful Report

Posted 2 years ago

“Excellent booking and installation. Guy arrived on time and very friendly. Installation took 1.5 hours and was quick and efficient.”

Helpful Report

Posted 2 years ago

“Installer sent damaged our gas central heating by not using cable access rods to feed the cable under our floor from outside and instead attempted to hook the cable with a jemmy bar taped to a long drill bit. This unprofessional installer managed to damage the central heating pipework resulting in loss of heating and hot water. Awaiting heating engineer and joiner to attend. Not happy at all”

Helpful Report

Posted 2 years ago

“Excellent technician and very helpful. Was on time and great service !”

Helpful Report

Posted 2 years ago

“The booking of the install wasn't quite the experience we wanted. to have two cancellations before the final date. The installer was polite and carried out a good job with the exception of the damage on the external render, however, the route for the cable was a little difficult to get the drill from the outside to the inside. maybe drilling a pilot hole first would have helped”

Helpful Report

Posted 2 years ago

“Very happy with the experience- I received a free Pod Point charger from Jaguar Land Rover when I bought my iPace. Pre installation was easy enough- I had to send photos and the installation team made observations as to how the charger will be installed. Ashley, the installation engineer, arrived on time and started the 3 hour installation. He did a very neat and tidy job, connecting into my meter box with a dedicated RCD fitted. After installation Ashley went through the internet connection with me and explained how to work the charger.”

Helpful Report

Posted 2 years ago

“Speedy efficient and very helpful”

Helpful Report

Posted 2 years ago

“Appointment was honoured on time. Technician was very friendly, and informative. A smooth operation”

Helpful Report

Posted 2 years ago

“The guy who fitted the charger seemed knowledgeable and respectful, did a neat job. Everyone I spoke to on the phone was great and helpful.”

Helpful Report

Posted 2 years ago

“It took a little while to be installed from the booking and unfortunately my first appointmentwas missed. However, the install had been done very professionally as was not an easy install as power was under the stairs and no outside wall. Trunking was better than I thought it would look. (As seen in picture). Engineer was very pleasant and helpful. Good job!”

Helpful Report

Posted 2 years ago

“Overall excellent experience! Just a few delays due to the holiday season. That said, the customer service team handled everything well. 👍”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,137 reviews