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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“On time, efficient , tidy and good workmanship”
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Posted 3 years ago
“Cameron was brilliant. He communicated his every task and movement very well. I liked that he got in touch via text the evening before to let me know his eta. And sure enough, he was on time. He was very accommodating during the installation and testing. He explained everything well and I can't see any issues. In all a very timely and professional service.”
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Posted 3 years ago
“Friendly, reliable and professional team member done the work with no issues and will highly recommend him to others.”
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Posted 3 years ago
“The technition rang to say he was on the way,he was very polite,helpful and answered all our concerns his work was very thorough and professional.”
Pod 5 star review on 3rd October 2023
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Posted 3 years ago
“Excellent interaction from ordering to installation, also a very nice quality product.”
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Posted 3 years ago
“So far all has been great The communication was good and the installer arrive as specified. The actual installation was very smooth and very easy.”
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Posted 3 years ago
“The installer arrived on time, was very courteous and efficient. The installation was completed in around one and a half hours. The only downside, not his fault, was that I had to go out and he had left by the time I got back. I couldn't link the unit to my app using the serial number. However, I called the PodPoint customer support line and they had me up and running immediately. All in all a stressless process and the charger is working perfectly.”
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Posted 3 years ago
“Professional and easy. Charger looks great.”
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Posted 3 years ago
“Fantastic”
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Posted 3 years ago
“Pod point engineer was very good”
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Posted 3 years ago
“Everything was done to perfection”
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Posted 3 years ago
“Really great service - thanks”
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Posted 3 years ago
“The customer service was awful - My emails were not responded on time, I had to take 1 day of unpaid leave when the original date of installation was given only to then be told that they couldn't install it on that day. It was very inconvenient.”
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Posted 3 years ago
“Couldn't fault them - excellent service”
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Posted 3 years ago
“The Engineer Hayden was very polite and explained everything and even tided up after himself.”
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Posted 3 years ago
“Installers arrived within time slot, worked solidly, cleanly, carefully and explained the installation and how to link and use the app. Well done.”
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Posted 3 years ago
“Great install, a very helpful guy after he had finished, helped with an issue with the app. clean and tidy installation.”
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Posted 3 years ago
“Very easy process and great communication throughout.”
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Posted 3 years ago
“Great service from start to finish - the technician was very professional and happy to explain everything fully.”
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Posted 3 years ago
“Installation was efficient and electrician arrived on time agreed”
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Posted 3 years ago
Pod is rated 4.6 based on 36,144 reviews