Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed communications and organisation up to the point of installation.”

Helpful Report

Posted 3 years ago

“It took time for me to get the appointment and it was rescheduled once due to staff sickness! Finally after a wait of 4 weeks I got it installed. Installation was smooth and engineer was kind and well informed”

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Posted 3 years ago

“Very fast turnaround (less than a week!). Engineer was very professional and explained the installation.”

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Posted 3 years ago

“You didn’t turn up and only told me after the appointment.”

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Posted 3 years ago

“Throughout the day, the engineer kept me updated on the installation time. They were very clear and tidy in their work, and they made sure that all of the technology was working before they left. They were also very patient, and I highly recommend them.”

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Posted 3 years ago

“Ordered Podpoint as an EDF customer, hopefully ready to take advantage of the 8p per KW night time tarrif. Great service and quality install.”

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Posted 3 years ago

“Engineer arrived promptly on time, and the work was completed with minimal disruption to my electricity to the house. Very happy with the result- the EV charger was installed in a good location and looks nice and tidy. Engineer explained how to use the charger, and the app- all seems very straight forward.”

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Posted 3 years ago

“Our installer Jack was great, text us the day before to confirm time. Arrived exactly on time, installed perfectly, set up for us and demonstrated. Even cleaned up thoroughly afterwards. Highly recommend!”

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Posted 3 years ago

“Olly installed our charger. He was vert efficient and friendly. He explained clearly all the features of the charger and exactly how to use it. All in all, a very nice chap.”

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Posted 3 years ago

“Mike was excellent, courtesy, clean and efficient. Very happy with my new EV charger!”

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Posted 3 years ago

“Excellent service, turned up on time and installed the pod without any issues within 2 hours”

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Posted 3 years ago

“He was great. Easy installation with no problems”

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Posted 3 years ago

“The experience was OK but not that great. After ordering, there was pin drop silence from pod point and I wasn’t given any installation date. I had to call them after a week to check if they had everything they need. It was then they booked me an installation date. I was expecting to get a date with a chaser. However, once I was given a date, everything else after that went smooth.”

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Posted 3 years ago

“Quite straightforward. Some organising to do with the energy supplier as we didn't have an isolator switch. Sometimes had to hold to speak to someone for longer than 10 minutes, but in the end all worked pretty well and the installer was very helpful and pleasant.”

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Posted 3 years ago

“Professional”

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Posted 3 years ago

“Really straightforward installation process. The engineer arrived on time and installed the pod exactly where I asked and very neatly. He set it all up for me and explained how it works. Really pleased.”

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Posted 3 years ago

“The whole process from first contact to installation was smooth, frictionless & well executed. Contact around the fitting was direct, quick and accommodating. The staff member was accommodating and polite. The fitting itself was done by Mark. He was polite and helpful throughout. We especially noted the precision of his work - every line was straight and the site was left extremely tidy.”

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Posted 3 years ago

“Very easy to use. Great job by the engineer.”

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Posted 3 years ago

“Great knowledgeable guy who explained everything and recommended placement of the unit and how my solar and batteries can work seamlessly together. Left the site tidy and neat A++”

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Posted 3 years ago

“Installed a week early and went smoothly”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews