Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, courteous and thorough. Arrived on time and explained all very clearly”

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Posted 1 year ago

“Excellent service. Super neat installation and really professional and helpful installation engineer.”

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Posted 1 year ago

“Got the appt in avery reasonable timing Eddy ( installer ) came within the agrees time , he has been so polite , informative , and so helpful suggesting and advising regarding best places to fit the charger etc . Very professional attitude all the time . A lovely experience really Thank you”

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Posted 1 year ago

“The engineer arrived promptly, was very professional and did such a tidy job! They explained everything before leaving and I couldn't have asked for more.”

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Posted 1 year ago

“Very happy with the install, nice guy did a good job.”

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Posted 1 year ago

“Excellent and quick service from ordering to completion. Friendly and knowlegable installation engineer.”

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Posted 1 year ago

“Brilliant customer service, very neatly installed and great communication throughout. Thank you very much!”

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Posted 1 year ago

“Excellent experience”

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Posted 1 year ago

“From start to finish Pod Point have been supportive, professional and accommodating. The installation guy was first rate too - punctual, polite and completed the installation with care, more importantly, no mess!”

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Posted 1 year ago

“Great installation experience. Installer was on time and friendly. Spent some time confirming cable run and installation point and then got to it. Once installed he again spent time going through using the Pod Point and plugged into my vehicle to get a charge going and set up the app. Thoroughly recommend Pod Point for this part of the experience.”

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Posted 1 year ago

“great install job cant fault him or his work , saddly he left a oil trail that leaked from his van on my drive !!”

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Posted 1 year ago

“Quick and simple to arrange. Technician was friendly and on time”

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Posted 1 year ago

“Excellent installation by Carl. Walked through the process to make it easy and user friendly”

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Posted 1 year ago

“Installed within 48 hours of order. Installer was very friendly and efficient. Would recommend.”

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Posted 1 year ago

“A very professional installer. Explained everything on the setup and use of the App. Recommended”

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Posted 1 year ago

“Carl was very informative in my options, and considerate with the hiding of wire connection to the meter.”

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Posted 1 year ago

“The installer had no clue about how to use the new solar system. We have had awful service from the support team. They have closed the case despite us responding to emails. We still don’t have a system that will charge from our solar panels. My advice is don’t go near this company until they have sorted out how to use their new product”

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Posted 1 year ago

“Very efficient, friendly agent doing the work.”

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Posted 1 year ago

“Excellent service although there was a significant delay in installing my universal charger. Waiting time is understandably long due to large demand on their service . Dennis who installed my charger is World class engineer, he did the work and left the house tidy and clean . Aidan who was communicating with me throughout the process was great however there were some delay in responding. Overall great experience. 👍 highly recommended”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews