Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the 1st class service”

Helpful Report

Posted 1 year ago

“Arrived on time was very friendly and with very minimal interference. Power was only out for about 5 minutes and talked me through everything once done”

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Posted 1 year ago

“Haydn could not have been more helpful. Superb communication before the appointment, and a great tidy job on the day. Very impressed.”

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Posted 1 year ago

“Unfortunately some emails from pod point ended up in my junk mail, mostly the important ones. Giving me the impression that pod point was not a good company to deal with. However once this was realised, everything from that point on went very well. ( Not pod points fault).”

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Posted 1 year ago

“Very courteous installer, helped us find the best solution for our property and even cleaner up after himself. Was very polite and knowledgeable too”

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Posted 1 year ago

“The fitter turned up on time and made short work of the installation. He was very polite, even wearing overshoes to walk on my indoor tiles. The electric was only off for a matter of minutes and it was a perfect experience”

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Posted 1 year ago

“Great service. Kept informed throughout process and full explanation on system when completed”

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Posted 1 year ago

“The install was done with minimal interruptions and explained how it works well.”

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Posted 1 year ago

“Excellent job my pod pointwise installed in no time at all Excellent job.”

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Posted 1 year ago

“Everything was completed smoothly and speedily. The installer was efficient and friendly. Now looking forward to taking delivery of the new car.”

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Posted 1 year ago

“Good service installation went well no issues”

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Posted 1 year ago

“Polite, curtious, did what he had to do”

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Posted 1 year ago

“Gentleman who came to install was very friendly and chatty. 5 stars for him!”

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Posted 1 year ago

“Excellent alround experience. Nilesh installed the PodPoint and explained the exactly what he was doing all through. Highly recommended.”

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Posted 1 year ago

“The installation went very well, everything was straightforward and was also very neat and tidy. I simply cannot fault the installation process at all. Excellent customer service.”

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Posted 1 year ago

“Very professional, quick and no distractions”

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Posted 1 year ago

“Knowledgable electrician who had a friendly manner. Excellent job.”

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Posted 1 year ago

“Excellent service , very professional and polite”

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Posted 1 year ago

“Easy scheduling. Engineer knowledgeable and professional.”

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Posted 1 year ago

“Product is quite good and easy to use”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews