Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instillation was great, knowledgeable guy with friendly attitude”

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Posted 1 year ago

“Great efficient and knowledgeable installation. The installer Mark new his stuff!!!”

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Posted 1 year ago

“I am not so happy with the installation, there was always a fault when I put for charging. I had a seagull experience with customer services. I regret having podpoint”

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Posted 1 year ago

“I’m very happy with the engineer work he did will recommend”

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Posted 1 year ago

“Great overall experience less than 1 week from order to successful install. Engineer was courteous, polite and knowledgeable.”

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Posted 1 year ago

“I was incredibly impressed by the entire service. The online order process was simple. Fulfilment of order was very rapid, installation only 6 days after order was placed. Installer was friendly, professional, worked neatly and swiftly.”

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Posted 1 year ago

“Absolutely excellent professional job done”

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Posted 1 year ago

“The whole process was seemless. Responded really quickly to book us in to install the charger. Pleasant electrician/engineer!”

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Posted 1 year ago

“Very seamless process”

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Posted 1 year ago

“Matthew was fantastic & the whole time he was here, he was nothing less. He done a great job & cleared up after himself. Unfortunately we had a few hiccups with communication with pod point direct, but the experience with the installation from Matthew was nothing less than top tier.”

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Posted 1 year ago

“Kept in the loop from start to finish, Mark who carried out my install sent an ETA the night before and was there to answer any questions, done a very neat job and explained the system from start to finish.”

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Posted 1 year ago

“Customer service and adive along with the efficiency and speed the whole process to from start to finish was fantastic. Craig the engineer, arrived on time. Was very polite and explaiend the whole process thoroughly. He cater for all of our needs and left everything imaculatly clean. Very professional and work done to a high standard.”

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Posted 1 year ago

“All went well.”

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Posted 1 year ago

“Was a bit of a pain having to draw a layout of the house. It didnt really serve a purpose as discussions regarding layout felt adequate. But everything else including the installation went well. Thankyou”

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Posted 1 year ago

“Good services”

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Posted 1 year ago

“Professional installation from Craig, explained everything well, fast and easy install. Some issues with booking process surrounding my existing cables installed for EV charger purposes, however all worked out in the end.”

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Posted 1 year ago

“Excellent arrived on time, wasted no time and Pleasant persona.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Neat and tidy installation done in a professional, friendly and collaborative manner. What more could you want?”

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Posted 1 year ago

“On time. Polite and helpful. Fully briefed me on use of Pod. Tidied up and did a great job. A great ambassador for Pod Point.”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews