Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick appointment and very quick installation. Very friendly staff who did high-quality work. would 100% recommend.”

Helpful Report

Posted 3 years ago

“I have given 5stars based on the installation on the day and overall office support. However, we were disappointed to learn that a locking system did not come as part of our package even though we had been assured that it did. The fitter on site rectified this but at extra cost. Obviously there was misunderstandings during the ordering process”

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Posted 3 years ago

“Very clean, efficient installation”

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Posted 3 years ago

“The engineer messaged a. Day before the expected time of arrival. Finished his job on time. However when I first tried charging m car same night , cable got stuck in the Pod. The engineer who installed the pod point refused to help and advising me to contact customer care. As it was over the weekend I could not get any help. I sent several emails.”

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Posted 3 years ago

“Clean and good job”

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Posted 3 years ago

“Minor issues are dealt with extremely professionally. The project manager at the head office is very prompt, and respectful(Ms Aemillia). Installation is very safe and clean. Recommend Pod Point to all. Join and you will not look back.”

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Posted 3 years ago

“Still can’t connect my PodPoint unit to the app to track my usage. Physical installation was fine but 4 weeks later I still cannot set it up in the app”

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Posted 3 years ago

“Excellent, highly recomend”

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Posted 3 years ago

“Installer was very personable and got on with the job no issues.”

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Posted 3 years ago

“very professional and only took about two hours, every where left neat and tidy,”

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Posted 3 years ago

“EFFICIENT, ON TIME, HELPFUL”

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Posted 3 years ago

“Service from Pod Point was very good. They did everything that was required and in good time.”

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Posted 3 years ago

“great service and easy to set up.”

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Posted 3 years ago

“Installation was OK. One week in, I have a problem, it stopped charging the car and I have now been 30 min in a queue to get attention painfully progressing through the queue.. There was a huge faff to get the installation set up with plenty of things that they could not do.”

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Posted 3 years ago

“Podpoint have been unable to rectify an issue that prevents the charger being used. An expert has declared Podpoint latest remedy, one of several, would not work. I have asked for the charger to be removed. They have refused to do this. Legal proceedings are ongoing.”

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Posted 3 years ago

“Second installation for us and having already experienced pre installation information everything was familiar and easy. Extremely helpful and efficient installer as on previous occasions explained everything thoroughly and in no time at all everything was up and running. To date our experience has been very good with podpoint and when we did suffer and equipment issue on our first installation everything was sorted in a timely and efficient manner with no fuss.”

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Posted 3 years ago

“Your technical support team is very good with professional skills”

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Posted 3 years ago

“All very good”

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Posted 3 years ago

“Installer arrived on time. Neat and tidy job.”

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Posted 3 years ago

“From start to completion first class service”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews