Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,116 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you would like to experience a professional service then I can not say enough about Pod Point installation team. Absolutely first class.”

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Posted 3 years ago

“The ordering and fitting of the pod was really quick and efficient really pleased with how tidy it all looks”

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Posted 3 years ago

“Great service from start to finish.”

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Posted 3 years ago

“I don’t usually write reviews but this was a stress free experience. On time no fuss installation Bhupinder”

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Posted 3 years ago

“Pleasant gentleman who took his time to explain how the pod works”

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Posted 3 years ago

“Only had some minor issues with the cabling / trunking as the electrician would not touch any existing cables... However, once we identified an alternate route everything was installed to my satisfaction.”

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Posted 3 years ago

“Been in since Monday last week still not working. Reset WiFi 6 times. Electrician been back. Not a great experience.”

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Posted 3 years ago

“The Engineer was very helpfull and took time to explain the process of the Podpoint installation. All work carried out in a tidy manner. Very pleased.”

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Posted 3 years ago

“Nice painless experience. Can’t ask for anything more”

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Posted 3 years ago

“Quick installation from ordering. Engineer was very nice and knowledgable.”

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Posted 3 years ago

“Well pleased good service installation an your guy very good”

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Posted 3 years ago

“I am very pleased with your service punctual polite and excellent communication”

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Posted 3 years ago

“The installation of the Pod Point was carried out very efficiently. The installer was very polite and friendly and explained everything to us. We are very pleased with the result.”

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Posted 3 years ago

“Great company to deal with, really quick to install, nice & tidy job.”

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Posted 3 years ago

“Short lead time on installation. Excellent pre-install and boking communication. Super friendly, efficient and helpful installer.”

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Posted 3 years ago

“Very good commincation throughout the booking and installation process. Installer very friendly and helpful and left no questions i had unanswered.”

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Posted 3 years ago

“the whole process was well organised.telephone support was great.”

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Posted 3 years ago

“Excellent service from the fitter”

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Posted 3 years ago

“I can't comment on how the charger works as I haven't collected my new car yet.”

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Posted 3 years ago

“Fantastic service, my installer was incredibly knowledgable and did a great job. Very happy.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,116 reviews