Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the installation last week. Never caught out technicians name but he was fantastic, more than happy to have a chat and made sure to explain the whole process as he was going. Took the time at the end to test everything at the end and how to set the point up in the app. Really pleased!”

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Posted 1 year ago

“Great communication, fast install, great product.”

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Posted 1 year ago

“Engineer Haydn was brilliant. Great service.”

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Posted 1 year ago

“Arrived on time, completed installation quickly and efficiently with no mess. Clear instructions provided. Good job”

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Posted 1 year ago

“Nilesh arrived on time for the installation. He was courteous and asked where we wanted the charge point installed and did exactly that. His routing of the cables was pristine and he cleaned up after himself. Great job Nilesh”

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Posted 1 year ago

“I had a few questions before I comitted to purchasing a charger, the Pod Point team contacted me as I had paused the order process. I was impressed by Ryans depth of knowledge and his friendly phone manner. I have been more than satisfied by Pod Point public chargers and when I saw that they were now marketing a solar enabled charger coupled with the What Car 2023 Best Charger award, i was convinced to proceed.”

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Posted 1 year ago

“Pod POint installed quickly with minimum fuss and in the perfect location. no mess or wires anywhere, very tidy and the installation guy was pollite and knowledgeable.”

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Posted 1 year ago

“Efficient and painless installation process”

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Posted 1 year ago

“Very satisfied with the company, very good customer service.”

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Posted 1 year ago

“Very quick install, kept noise and mess down to a minimum whilst I was working from home.”

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Posted 1 year ago

“Very good communication from start to finish. Very helpful staff over the phone when providing details and quick appointment made to install. Very good technition came to install and quick and easy installation. Very pleased with the service, would highly reccomend.”

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Posted 1 year ago

“Installer was very knowledgeable and helpful in getting charger installed in a good place with the wires.”

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Posted 1 year ago

“The fitter was fantastic, very helpful, quick and tidy. Knew his stuff and everything worked first time.”

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Posted 1 year ago

“Engineer was exceptional and did a great job”

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Posted 1 year ago

“Very slick process, fitter was really helpful and has done a very clean job of fitting .. very little in the way of mess or inconvenience.. easy to set up and seal with”

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Posted 1 year ago

“Friendly and efficient service from start to finish !! Thanks”

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Posted 1 year ago

“Straightforward and pain free.”

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Posted 1 year ago

“Excellent man came to install polite helpful and confident.”

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Posted 1 year ago

“Utter chaos”

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Posted 1 year ago

“Got very lucky and had my pod point installed the next day from filling my installation form. Installer was fantastic from the start. Very friendly and explained everything I wanted to know and nothing was a problem. Very tidy and neat. Thanks”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews