Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,119 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neat Installation, the person was good at his job.”

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Posted 1 year ago

“Scheduling was very easy - option to select preferred day was great. Nilesh who came to install the charger was fantastic, very helpful and knowledgeable.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very much a case of two halves. The initial online organisation ran smoothly. However in actually booking a date for the installation, there were signifiicant issues. After multiple back and forth emails sending photos etc, i was required to send one final photo of the main fuse. I sent this as requested, however this email was not seen by the administration team. They therefore cancelled the initial installation. Very frustratingly, they lied over the phone, saying that they had never received said email. A simple apology for not having seen it would have sufficed, however the lie is very frustrating. They were able to reschedule for the week after thankfully. The actual installation on the day however was superb. Arrived promptly, worked diligently, quality of finish excellent, polite throughout. Cannot fault the engineer actually performing the installation at all.”

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Posted 1 year ago

“Simple installation was completed efficiently and tidily.”

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Posted 1 year ago

“Friendly, professional installer.”

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Posted 1 year ago

“Great service from the planning team, speedy install and all set up for easy charge scheduling on the Pod Point app!”

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Posted 1 year ago

“Great service and friendly professional staff”

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Posted 1 year ago

“Great friendly service from a great installer and very quick.”

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Posted 1 year ago

“Installer was earlier than expected. Very pleasant, worked quickly and cleanly and talked me through checks and how to charge my vehicle.”

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Posted 1 year ago

“Really quick installation and the guy was great at explaining the process, use and app. Highly recommend.”

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Posted 1 year ago

“Really pleased with the installation last week. Never caught out technicians name but he was fantastic, more than happy to have a chat and made sure to explain the whole process as he was going. Took the time at the end to test everything at the end and how to set the point up in the app. Really pleased!”

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Posted 1 year ago

“Great communication, fast install, great product.”

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Posted 1 year ago

“Engineer Haydn was brilliant. Great service.”

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Posted 1 year ago

“Arrived on time, completed installation quickly and efficiently with no mess. Clear instructions provided. Good job”

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Posted 1 year ago

“Nilesh arrived on time for the installation. He was courteous and asked where we wanted the charge point installed and did exactly that. His routing of the cables was pristine and he cleaned up after himself. Great job Nilesh”

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Posted 1 year ago

“I had a few questions before I comitted to purchasing a charger, the Pod Point team contacted me as I had paused the order process. I was impressed by Ryans depth of knowledge and his friendly phone manner. I have been more than satisfied by Pod Point public chargers and when I saw that they were now marketing a solar enabled charger coupled with the What Car 2023 Best Charger award, i was convinced to proceed.”

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Posted 1 year ago

“Pod POint installed quickly with minimum fuss and in the perfect location. no mess or wires anywhere, very tidy and the installation guy was pollite and knowledgeable.”

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Posted 1 year ago

“Efficient and painless installation process”

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Posted 1 year ago

“Very satisfied with the company, very good customer service.”

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Posted 1 year ago

Pod is rated 4.6 based on 36,119 reviews