Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything has been fantastic, but downloaded App after installation and find the experience with App so far behind the standard received throughout. I do not hesitate to recommend pod point as a home charger and service received, but jury still out on user friendliness of the App”

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Posted 4 years ago

“Very smooth process and great help desk for any questions!”

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Posted 4 years ago

“Looking at the weather 5 minutes before our installation I doubted whether it would be completed but our technician got on with the work to our complete satisfaction. Our only minor gripe was that we had paid for the surge protector but our engineer's worksheet did not show this. If he had not mentioned this we would not have known and paid £100 for nothing. Our engineer did install it and again I must praise his work and explanation. Thanks.”

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Posted 4 years ago

“All worked well, from decision to order to completion of installation.”

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Posted 4 years ago

“Very easy, simple process with an excellent installation team.”

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Posted 4 years ago

“Fitting date to suit. Tracking of engineer's arrival good. Arrived when it said. Engineer courteous and efficient. Tidy worker. Helpful advice.”

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Posted 4 years ago

“Very smooth. Installed professionally. Liam was very efficient and helpful”

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Posted 4 years ago

“good service quick and efficient”

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Posted 4 years ago

“Very easy process, and great service on the day.”

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Posted 4 years ago

“Well communicated, our installation was complicated so an engineer came to survey beforehand. Everything very professional, installation chap was very knowledgable and left everything clean and tidy.”

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Posted 4 years ago

“Purchase was easy. The follow-on was then slow and it was difficult to get in contact with Pod Point support. Once installation was finally organised, the installer turned up 1.5 hours after the allocated slot and couldn't finish the job the same day. Now it's installed and working, it's fine and does the job.”

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Posted 4 years ago

“Very helpful with completing of paperwork and prompt installation. When being installed and positioned incorrectly the issue was resolved immediately without any difficulties”

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Posted 4 years ago

“Luke was exceptionally efficient and helpful. Nothing was too much trouble to him, clean and tidy job. I have no hesitation in thouroughly recommending podpoint. Ken Lewis”

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Posted 4 years ago

“The installation and home charger are fine. I am still waiting for my electrical installation certificate”

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Posted 4 years ago

“very helpful and knowledgeable installer, made it a very simple process”

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Posted 4 years ago

“Professional and polite service”

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Posted 4 years ago

“Very good from start to finish. Installer was excellent.”

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Posted 4 years ago

“Installer very polite and proffesional. Excellent service”

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Posted 4 years ago

“Despite numerous photos and videos sent the person attending was not full preferred for the instal. Spent over an hour on the phones with a Hager resulting in me having to get a “builder” to drill one hole through an external wall before they would come back and got the box. When they come back to fit the box they then and only at that point realised the 7m cable would be too short to reach the car. This has now resulted in me Having a box without a cable 3 days after it was fitted? Audi told me 2 days ago a podpoint email would come through for me to order a 10m cable, which I now have to pay for, and I am still yet to receive this. I am now left with am electric car that I cannot charge.”

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Posted 4 years ago

“Very easy to deal with and the order to install process was painless. Installation was very quick (I had already installed the cables) and neatly performed. Great to have the ability to track the installer on the day to see exactly when they would arrive.”

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Posted 4 years ago

Pod is rated 4.6 based on 36,144 reviews