Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always the tree is fresh and healthy, and gets lots of compliments Thank you.”

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Posted 13 years ago

“The tree looked great. it was healthly, bushy and did not loose its needles”

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Posted 56 years ago

“Impressed with bulb colour”

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Posted 19 years ago

“Although we had some problems with our delivery, you all made lots of effort to remedy the situation. Thank you for that.\n”

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Posted 12 years ago

“Perfect tree charming service delivered and carried in and given very helpful advise - everyone I have dealt with has been wonderful and my tree is beautiful fresh and smells divine . Thank you”

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Posted 13 years ago

“Im very happy with the tree that was delivered.\n\nThank you!”

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Posted 12 years ago

“We have had many comments on our perfect tree and recommended you to some friends”

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Posted 16 years ago

“Great guys, good service.”

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Posted 56 years ago

“Didn't realise how fat it would be!”

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Posted 20 years ago

“Great quality”

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Posted 56 years ago

“delighted with tree”

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Posted 56 years ago

“Haleema was fab, cheery and efficient, she called me twice to confirm she was on her way and then that she had arrived. It was speedy and painless and the tree is great.”

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Posted 13 years ago

“Gorgeous tree - best we've ever had!”

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Posted 16 years ago

“big n bushy loveliness”

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Posted 56 years ago

“Another great tree from Pines and Needles.”

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Posted 56 years ago

“Great shaped tree - perfect and good quality”

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Posted 20 years ago

“Lovely Christmas tree, promptly delivered and well packaged. Thank-you”

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Posted 12 years ago

“Everything was great from start to finish. You provide wonderful service, and I don't think I have ever had such a nicely shaped tree! Thanks Ish for bringing my beautiful tree. I have recommended you to quite a few people. Hope you get the business. Kind regards, Sara\n”

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Posted 56 years ago

“Great service from beginning to end.”

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Posted 56 years ago

“Service great, quality of tree - poor”

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Posted 13 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews