Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,551 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,551 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stayed fresh right up to january”

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Posted 16 years ago

“For the last 3 years I have had to have a second delivery. I'm hoping you will get this correct in 2014.”

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Posted 55 years ago

“Tree is a bit lopsided and not as full as I had hoped. My party is tomorrow evening and I need a replacement tree this evening between 6-10pm.”

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Posted 12 years ago

“lovely tree. good deliverY”

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Posted 55 years ago

“Great service. First time user, will come back.”

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Posted 12 years ago

“Super tree, delivered on time, in good nick and with a cheerful grin!”

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Posted 55 years ago

“Pretty, pretty tree - much loved over the holidays, makes me smile every time I see it!”

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Posted 55 years ago

“Very easy to use and top up with water.”

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Posted 55 years ago

“Gorgeous tree. The pines puffed out even more after a few days in water.”

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Posted 55 years ago

“Very happy with delivery and decorating service was delightful, pleasant and very professional! Thank you.”

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Posted 12 years ago

“Ish was very nice and helpful.”

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Posted 55 years ago

“very happy, everything ran very smoothly and the trees are lovely”

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Posted 55 years ago

“really beautiful tree”

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Posted 55 years ago

“fab tree lastest ages”

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Posted 55 years ago

“Brilliant, I especially appreciated the help in getting the tree unwrapped and into the stand!”

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Posted 55 years ago

“Gorgeous tree! Haven't decorated yet but already so many compliments from staff on how good it looks and the amazing smell!”

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Posted 55 years ago

“Tree absolutely fantastic! Staff - miserable, not like previous years at all!!”

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Posted 12 years ago

“Excellent”

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Posted 55 years ago

“tree was much larger than expected, more 5 ft than 3 which was a shock but still a very nice tree”

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Posted 55 years ago

“So pleased with my tree it is really lovely. As usual delivery was faultless and the delivery man Abdullah was a credit to you. Thank you”

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Posted 55 years ago

Pines and Needles is rated 4.2 based on 2,551 reviews