Pines and Needles Reviews

4.2 Rating 2,466 Reviews
68 %
of reviewers recommend Pines and Needles
4.2
Based on 2,466 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
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About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Note for 2020: We are fully COVID-19 compliant and operating as usual.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

Got a Question?

Are you able to source non-drop trees? I buy a tree from you every year and every year, despite how much water I give the tree, the needles drop pretty much non stop. I’ve also purchased two non-drop trees from a garden centre in the countryside this year and they have hardly dropped ANY needles. It’s unbelievable the difference. I think all your customers would greatly appreciate if you could source non-drop from next year please! Many thanks julia
Asked by Julia Coupland (1 year ago)
How come there is no option on your website to have the Christmas tree delivered to the front door? I ended up paying an excessive £20.95 to have it put on the floor of my sitting room. Definitely not worth paying anything for this!
Asked by Sandtine Villedieu (3 years ago)