Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful symmetrical tree with lots of branches which has kept its needles well.”

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Posted 15 years ago

“Wonderful tree: symmetrical, lots of branches, branched to top. Couldn't have been better.”

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Posted 15 years ago

“Excellent”

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Posted 56 years ago

“tree was gorgeous and evenly full this year-fabulous”

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Posted 56 years ago

“Everything went very smoothly. Delivery was great would defin itely use you again”

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Posted 12 years ago

“Excellent. You did jusst what you said you would do! Thanks”

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Posted 12 years ago

“Hassan was nice and friendly thank you for your service.”

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Posted 12 years ago

“VERY HAPPY TEST”

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Posted 56 years ago

“Hey Diego , \n\nThis seem really cool like the way it. feels very customer friendly . It Could be possible to to forward this to the relevant site on Google Pages for only good feeling selection.\n\nExample: \n\nYour brought to this page and if you select the smiley happy face it forwards you to the relevant Google plus page and if not it forwards to our portal where we have more control on it than on Google i.e the bad review are not seen on Google and go straight to us . They can be dealt quicker and we do not get bad review on our Google plus pages . \n\nThoughts ? \n\nKind regards \n\nDom”

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Posted 56 years ago

“Especially happy that lovely delivery men brought it inside and set it up this year. : ) Extra goodies for loyalty were very much appreciated too. I will be ordering again in 2014.”

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Posted 12 years ago

“Tree was not delivered until 11pm. Hour after final delivery time. The tree could not be secured in Xmas tree stand because no stump was left below bottom branches \nSo we have had the hassle of sawing off lower branches to create stump to allow tree to sit in the stand and drink water as is advised”

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Posted 12 years ago

“Excellent, the most beautiful tree ever.”

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Posted 56 years ago

“Great service over the phone. Easy to order delivered on time beautiful tree. Just modding one red secrew cap from Christmas tree base A few spare would be handy! But otherwise great service.”

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Posted 56 years ago

“wonderful tree, absolutely gorgeous! and excellent courier service.”

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Posted 56 years ago

“That is my second time with Pines and Needles, I'm really pleased and I would recommend it to everyone. Tree is as amazing as usual, fresh and beautiful. Courier was on time, helped to bring it in as well. Will be back next year :)”

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Posted 56 years ago

“tree was lovely”

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Posted 56 years ago

“sIMPLY THE MOST BEAUTIFUL TREE WE HAVE EVER HAD”

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Posted 56 years ago

“I was worried about what it would look like and it was absolutely the perfect tree!”

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Posted 15 years ago

“Excellent service”

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Posted 12 years ago

“one of the best trees I've had, lush and again a great shape”

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Posted 19 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews