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Pines and Needles Reviews

4.2 Rating 2,522 Reviews
68 %
of reviewers recommend Pines and Needles
4.2
Based on 2,522 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Pines and Needles Reviews

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

Write Your review

Great service from May and Miles at Barnes. They are delightful and knowledgeable. We now have a beautiful tree thanks to them.
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Posted 1 year ago
Chose a tree from Ealing Broadway last night. Felix Fuller-Kevley was super helpful and made sure that we left with exactly the tree that we wanted. See you next year!
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Posted 1 year ago
Great service. The Christmas tree is absolutely stunning! TROY from BEDDINGTON was so kind and very helpful! Thank you so much for your help!! MERRY CHRISTMAS 🎄🎁
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Posted 1 year ago
Big thank you to Troy at the Beddington store, very kind and helpful helped us pick out a great tree
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Posted 1 year ago
Thank you so much Troy at Beddington park, he was very helpful and funny and even carried the tree to the car for us!
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Posted 1 year ago
Thank you so much to Troy at Beddington park! So friendly and polite I will definitely recommend everyone to go down there! He also carried our tree to the car. He is an asset to the company x
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Posted 1 year ago
Just want to say a big thanks to Troy at beddington pop up store he was very helpful even carried it to our car really really happy thanks again Troy
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Posted 1 year ago
Had fantastic service and experience from Miles and May at Barnes site!! Going back for a small outside tree soon.
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Posted 1 year ago
Wonderful and helpful staff from purchase point to delivery. If you buy the Christmas tree before 3pm it will be delivered by a dedicated team the same day.
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Posted 1 year ago
Miles & May at Barnes Rocks lane. Awesome service, awesome tree. John & Paula
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Posted 1 year ago
Barnes Pines and Needles: great service from Miles and his wife! Many thanks for your help.
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Posted 1 year ago
The Lovely,Miles was very helpful and even carried our tree across the road into our garden
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Posted 1 year ago
I went to the Barnes site at lunchtime today and met Ryan who was extremely helpful, I am very pleased with the Tree he helped me pick.
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Posted 1 year ago
Awesome Service! I was able to leave instructions and they collected the tree in my absence, they didn't even call me. Streamlined and simple! Thank you!
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Posted 2 years ago
Really well organised drop off. Tree was beautiful and lovey quality with a perfect shape. Still looked really fresh on 6 Jan when it sadly had to come down. Highly recommend.
Pines and Needles 5 star review on 11th January 2023
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Posted 2 years ago
Never disappoints and delivery/removal service was excellent
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Posted 2 years ago
This is the first year we did an online selection and order, and it was marvellous. Very easy to select the right size and variety of tree.
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Posted 2 years ago
I booked the collection service for indoors, why have I never done this before.... It was an amazing service and would strongly recommend it to anyone in an apartment. I live on the top floor, with no lift and the thought of losing all the needles down the stairs filled me with dread :-( The guys turned up, very friendly and polite and within 10 minutes had chopped the tree down, cleaned up and were on their way out. Will book again next year.
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Posted 2 years ago
Excellent.
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Posted 2 years ago
Fabulous tree, very prompt delivery! Will definitely use Pines and Needles again next year ! Thank you
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Posted 2 years ago
Pines and Needles is rated 4.2 based on 2,522 reviews