Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“couldn't ask for a nicer tree.”

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Posted 56 years ago

“Perfect!”

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Posted 12 years ago

“The tree is beautiful and in great condition. The driver was friendly and helpful. Very happy, would use your service again.”

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Posted 56 years ago

“very fresh tree”

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Posted 16 years ago

“Efficient, friendly and thorough service. Thank you!”

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Posted 56 years ago

“A really lovely tree. Perfect shape and dimensions”

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Posted 56 years ago

“Excellent tree, no needle dropping, v good shape and v fresh”

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Posted 15 years ago

“Tree was lovely, as was last years (from you too), I have and will recommend you!”

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Posted 56 years ago

“Our Christmas tree is fantastic - tall, bushy and green. The delivery went smoothly. \n\nWe are very pleased - thanks!”

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Posted 12 years ago

“Excellent efficient service. Giving the delivery man's mobile number is a very good idea”

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Posted 12 years ago

“Very happy with service. Great tree. Thanks”

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Posted 56 years ago

“Delivery guys brought it all the way up the stairs for me! Thank you :)”

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Posted 12 years ago

“Very happy from start to finish!”

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Posted 12 years ago

“Good quality product delivered in line with timing expectations.”

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Posted 56 years ago

“Awesome tree very happy with it, will definitely be ordering again thanx”

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Posted 56 years ago

“perfect holder for the big trees we like”

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Posted 56 years ago

“Best tree yet!”

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Posted 56 years ago

“Easier to order this year and tree arrived when stated for once.”

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Posted 12 years ago

“This was my third year using Pines and Needles so i had a god impression of the company. Unfortunately this year my order was lost and idid not recieve it until 5 days later than scheduled. Although the person is poke to was very supportive i would have expected some recompense for the delay.”

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Posted 12 years ago

“Great tree and delivered on time!”

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Posted 12 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews