Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tree and delivery - thanks.”

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Posted 56 years ago

“looks Great”

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Posted 56 years ago

“easy to use,”

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Posted 56 years ago

“very simple, and reusable”

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Posted 56 years ago

“The emails from you were great and made me feel you cared about the custom but the fact that the tree didn't arrive the first time was a bit inconvenient. Your courier service needs to have their hands slapped!”

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Posted 56 years ago

“Great tree, very fresh - looks like it just came from the forest today. Easy delivery bang on time.”

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Posted 56 years ago

“Fantastic service, as always - polite, efficient, on time”

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Posted 56 years ago

“Best tree for years”

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Posted 56 years ago

“excellent as always”

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Posted 56 years ago

“Lovely shape, and long well-shaped "stem" that fitted easily into stand (no chopping off branches needed)”

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Posted 14 years ago

“Tree looks absolutely great, loads of branches, even shape and great colour.”

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Posted 16 years ago

“10/10 Thank you for delivering such a beautiful Christmas tree.”

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Posted 15 years ago

“Fresh, perfect shape and, importantly, ready to straight into its stand”

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Posted 15 years ago

“The tree is exactly as described. The delivery was on time.”

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Posted 56 years ago

“We are extremely happy with the service Hassan provide. He waited for us for half an hour and tried several ways of contact until he reached us. We are very happy with the tree and the service couldn't of been better! Please send our thanks to Hassan.”

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Posted 13 years ago

“Opened gate and left by door as requested - thank you”

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Posted 12 years ago

“lovely shaped tree!”

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Posted 56 years ago

“Excellent tree and service”

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Posted 12 years ago

“Excellent tree and service- thank you!”

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Posted 12 years ago

“Delivered and collected on time, the use of blankets leaves the no mess from the beautiful tree that we received.”

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Posted 56 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews