Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tree, friendly team and efficient service. Will be using again!”

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Posted 4 years ago

“Everything was great. The delivery and the tree!”

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Posted 4 years ago

“Best tree we've ever had.”

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Posted 4 years ago

“I was really impressed with the quality of the product purchased. I got a 4-foot tree, which was delivered on time. The quality of the tree was high - it was a great shape, did not drop many needles, and considering how close it was to Christmas, I was impressed with how nice it was.”

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Posted 4 years ago

“We have never had a real tree and found you guys via Google, wow amazing tree looks great minimum needle loss amazing. We will be ordering from you next year”

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Posted 4 years ago

“Delivery on time. Trees always a lovely shape”

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Posted 4 years ago

“Great quality, delivery - very happy with my first order! Will come back next year.”

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Posted 4 years ago

“Very very good service.”

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Posted 4 years ago

“Thank you for the gorgeous stunning Christmas tree. I’m admiring the Christmas tree you delivered as I write this review. Wish the team the very best and pray that we all have a even better year in 2022.”

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Posted 4 years ago

“Beautiful tree. Needles haven’t dropped at all. Would buy from here again.”

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Posted 4 years ago

“Ordered at the last minute for a family that had to remain in isolation over Christmas, delivered in time in a lovely condition and still looking great for the New Year. Thank you!”

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Posted 4 years ago

“Wonderful long-lasting tree, wonderful service, charming people”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“We have bought our Christmas trees from Pines and Needles for the last few years but had always chosen our own tree previously. This year we decided to order a tree for the first time and were a little apprehensive about what would be delivered. We ordered a 7 foot tree on Saturday 18th December and it was delivered just after 8am on Sunday 19th December. We were absolutely delighted with the tree and couldn't have picked a better one ourselves. Your delivery driver was first class and we were so happy with the whole experience. Will recommend to all, many thanks.”

Pines and Needles 5 star review on 30th December 2021

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Posted 4 years ago

“Beautiful tree that stayed looking fresh right through Christmas. Very efficient and helpful delivery - delivery men kindly carried my tree up two flights of stairs right to my door - thank you!”

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Posted 4 years ago

“Order process and delivery was great, easy and free arrived beautifully safe and sound in our living room. Great delivery guys, they have been very professional and kind”

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Posted 4 years ago

“Excellent service Ordered at short notice two days before Christmas eve The tree was lovely quality I ordered a five foot tree and it was lovely and bushy and healthy. When I cut the cords and stood it up it provided instant festive satisfaction even before decorating it Still Hardly any needle drops so far and it’s now the 30th December Would highly recommend pines and needles”

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Posted 4 years ago

“Nice 5' tree - easy to decorate.”

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Posted 4 years ago

“Green, pretty, held needles, size I ordered, delivered on time. What more could you want from a Christmas tree?”

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Posted 4 years ago

“We received a beautiful Christmas tree straight to our door without any hassle. We are very pleased with this service.”

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Posted 4 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews