Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely tree”

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Posted 56 years ago

“Very well balanced tree”

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Posted 17 years ago

“What a lovely tree! Thanks for delivering on time and making my first 'real' tree experience so enjoyable. So many compliments from our family and guests.Will be ordering again next year.\nThanks again.\nLesley and Barry Cannam”

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Posted 56 years ago

“brilliant tree very happy with it”

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Posted 56 years ago

“Our second year ordering from you, and another lovely tree!”

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Posted 56 years ago

“Great tree, but this time we only had one delivery person and he was carrying the tree by himself, I helped as he shouldn't be carrying something that heavy by himself.”

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Posted 56 years ago

“Beautifully shaped, bery fresh, and has lasted 3 weeks”

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Posted 15 years ago

“Very well shaped, very fresh, has lasted remarkably well”

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Posted 15 years ago

“tree was not nice and delivery was late.the two small bunches were really bad, looking tired and skinny”

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Posted 12 years ago

“fantastic service”

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Posted 56 years ago

“Great service- tree arrived on time and is a great shape! :)\nthank you very much! I'll use you again next year!”

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Posted 12 years ago

“Delivery was excellent- they let me know they were coming and they helped me put the tree in the stand. The large tree is perfect. The only thing I wasn't wild about was the mini-tree- it was much smaller than I expected and felt like a poor value relative to everything else”

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Posted 12 years ago

“Nice & friendly guys, cleaned up the fallen needles before they left.”

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Posted 56 years ago

“All sevice very satisfactory.Thank You”

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Posted 12 years ago

“Beautiful tree, best ever. \nVery smooth and prompt delivery. Well done”

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Posted 12 years ago

“excellent - beautiful tree”

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Posted 56 years ago

“Very satisfied with very helpful driver. I would recommend to others”

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Posted 13 years ago

“Wonderful service, beautiful tree, would highly recommend! Thank you”

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Posted 12 years ago

“Lovely tree. Didn't drop at all.”

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Posted 16 years ago

“Very good - called ahead and good quality tree delivered. Only minor point is the trunk wasn't quite sawed level but as fine and could fix. Overall happy”

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Posted 13 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews