PetsPyjamas Reviews

4.7 Rating 1,351 Reviews
93 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,351 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 19th April 2024
Louise Astles
PetsPyjamas 5 star review on 17th April 2024
Tracy Bennett
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
3003
Anonymous
Anonymous  // 01/01/2019
Excellent prompt service
Helpful Report
Posted 3 hours ago
Friendly, helpful staff happy to be flexible to accommodate our requirements. Pet pyjamas offers better experiences than other companies we have booked with, with more consideration of the suitability of the property and its immediate surrounds for dogs.
Helpful Report
Posted 1 day ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 hours ago
Discovered Pets pyjamas through a Facebook advert and booked a night away with them the very next day. Website was easy to use and had some great pet friendly hotels. Will be using again soon
Helpful Report
Posted 1 day ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 hours ago
Site was very easy to use. I was looking for a well cared for dog friendly property and if it lives up to the pictures I think it should be just what I wanted.
Helpful Report
Posted 2 days ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 3 hours ago
As usual it was simple and straightforward to book our trip with PetsPyjamas. Immediate confirmation received from both PetsPyjamas and the chosen hotel, excellent thank you
Helpful Report
Posted 2 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 hours ago
Great website with lots of information about the accommodation and the destination. Very responsive to my online query and when my preferred accommodation was not available they emailed straight back with an offer to find alternative accommodation. A short exchange of emails and we found a perfect hotel with an apartment and private garden which looks perfect for our dogs. Looking forward to our weekend break in June.
Helpful Report
Posted 2 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 hours ago
What a pleasure to deal with ! Ella was nothing but helpful in helping me make my booking . It wasn't straight forward but she put all the wheels in motion to go ahead with my booking . I'm sure the hotel I've chosen will be Perfect for me and my 2 beardies the night before bournemouth ch. Show and we will arrive at the show bright and breeze Thank you petspyjamas
Helpful Report
Posted 3 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 3 hours ago
Promp and friendly response
Helpful Report
Posted 4 days ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 4 hours ago
Very helpful and efficient
Helpful Report
Posted 4 days ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 5 hours ago
Very dissapointing. I booked two rooms for two nights. Paid the quoted amount and recieved confirmation for two rooms for two nights, only to be told the next day that I was undercharged and had to pay another £730! We then had to cancel which was very dissapointing for my daughters and I.
Helpful Report
Posted 5 days ago
Hi Helena, We are so sorry to hear that you did not have a positive of using our services. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team
Posted 6 hours ago
Always a great experience to book hotel break with the team.. everyone is super nice and friendly. PetsatPyjamas have a very nice hotel & amazing packages so our boy Boomer is treated like a king during his stay💙🐾🤩
Helpful Report
Posted 5 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you had a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 days ago
We were given PetsPyjamas gift vouchers as a gift from relitives and were amazed at the amount and variation of establishments that accepted our dogs and the vouchers. We had a small problem booking our chosen holiday and contacted PetsPyjamas their friendly staff member Andrea sorted it out for us to confirm our booking. Patricia
Helpful Report
Posted 5 days ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 days ago
always friendly and helpful
Helpful Report
Posted 1 week ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 days ago
Efficient ,friendly,nothing too much trouble
Helpful Report
Posted 1 week ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 days ago
Easy to book clear website
Helpful Report
Posted 1 week ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 week ago
Could not get anyone to answer phone . Very upset about this , plus I was offered £25 discount , I paid then they said I could not get the £25 discount because I had already paid. They would leave it as a credit, next time I booked , if I book again, so all in all not a 100% happy. They said would phone next day and tell me what the out come was with my complaint and info on parking at the cottage , waiting to see how I pick up key. Wait and see how this holiday goes , it's my 70 th so hope everything else is good.🤔
Helpful Report
Posted 1 week ago
Hi James, We are so sorry to hear that you did not have a positive of using our services. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team
Posted 1 week ago
Very pleased to be able to book our hotel via PetsPyjamas. Very efficient and excellent choice. Ian
Helpful Report
Posted 1 week ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 week ago
Linda was very helpful to rent out of her way to help me thank you
Helpful Report
Posted 1 week ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 week ago
Very friendly easy to talk to. Very helpful, looked into things for you.
Helpful Report
Posted 2 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 week ago
Easy to follow website. Like the fact aimed at pets. Thank you.
Helpful Report
Posted 2 weeks ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 week ago
PetsPyjamas is rated 4.7 based on 1,351 reviews