PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,715 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,715 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th December 2025

3567

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking experience was ok but you have not confirmed our booking yet for the lygon arms in broadway 11th-14th February. Still awaiting email from you via lygon arms.”

Helpful Report

Posted 1 year ago

“The website has lots of relevant information and is a great way to find dog friendly accommodation. However, we couldn't find exactly what we needed so when Lynda rang with a solution that was perfect. Looking forward to our first break away with our young Dalmatian. Just a shame Dalmatian wasn't in your list of dog breeds so she's listed as 'other'.”

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Posted 1 year ago

“Very friendly,helpful,effiecent professional customer service”

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Posted 1 year ago

“Sam was extremely helpful, professional and courteous. She answered all my queries and we booked the doggy hotel.”

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Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

“Simple and efficient process supported by good accomodation pictures and descriptions.”

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Posted 1 year ago

“Sam & Linda were both very helpful in my quest to find somewhere to stay for the New Year 2025. They were responsive with all comms, friendly and professional.”

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Posted 1 year ago

“The website was easy to negotiate and the telephone follow up was very helpful”

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Posted 1 year ago

“A great easy to use website. Fantastic choices and speedy replies after booking.”

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Posted 1 year ago

“I need to cancel.my booking 25-27 January but no-one is answering the telephone numbers This is making an already distressing time for me Andy husband worst Please acknowledge my attempt to cancel the booking 🙏”

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Posted 1 year ago

“Really great experience, friendly and informative, found out information for us and came back promptly on our questions. Would definitely recommend them to anyone looking to book a holiday, and even better if you have a dog to consider.”

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Posted 1 year ago

“Lovely place to stay nice comfy bed room very clean just stayed one night but perfect for us after a day looking round the cotswolds would definitely recommend”

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Posted 1 year ago

“Brilliant help trying to find us a last two night stay away at an affordable price. Plus the owner of the hotel that we originally booked with, phoning us to say what room we would have and he felt that we ought to know what it's like as he felt not suitable for us.”

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Posted 1 year ago

“Really nice people to deal with and so very helpful thank you”

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Posted 1 year ago

“Fantastic service! Not only did you book our room, but we got a free upgrade too! Thank you!”

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Posted 1 year ago

“First time we have used this site, Liked the idea of asking our dog's name when making the booking. Found the website difficult to navigate when looking for a hotel. Hotels are not listed as per region which means you need to look through the whole list if you are looking for a hotel in a particular region of the country.”

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Posted 1 year ago

“Very easy and very helpful answering all my questions”

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Posted 1 year ago

“Unfortunately the webb site did not work. However, the nice lady on the other end of the telephone was very helpful and did everyting for us. Great!”

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Posted 1 year ago

“Easy Booking”

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Posted 1 year ago

“PetsPyjamas are very good at identying very pet friendly hotels!”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,715 reviews