PetsPyjamas Reviews

4.7 Rating 1,357 Reviews
93 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,357 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 19th April 2024
Louise Astles
PetsPyjamas 5 star review on 17th April 2024
Tracy Bennett
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
3007
Anonymous
Anonymous  // 01/01/2019
Excellent website. Easy to use. Great selection of hotels.
Helpful Report
Posted 2 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
I was pleasently surprised to be telephoned about my enquiry on a Sunday morning, having only completed the form in the very early hours of Sunday morning (being unable to sleep having decided what was needed was a holiday).
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
The site has a wonderful selection of places to stay with your dog. Service is very quick - from requesting to check availability for certain dates to getting confirmation of the reservation took less than an hour.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Really Helpful!
Helpful Report
Posted 2 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
found that the website was really hard going ,slow and frustrating. also the "chat" was not working.
Helpful Report
Posted 2 months ago
Thank you for your feedback 🐾 We will pass on your comments as we always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Very easy to deal with and extremely pleasant staff on phone when I had a query.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Love dealing with petspyjamas they are very friendly and quick to respond to any requests or queries and the hotels are great places to stay for both us and poppy our mini schnauzer. We will continue to use them in the future.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
I love Pet’s Pyjamas, this is only my second stay. The only suggestion I have is a map of the UK showing all the Pet’s Pyjamas locations to make planning a trip easier.
Helpful Report
Posted 2 months ago
Thank you for your positive feedback 🐾 We will pass this on as we always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Just returned home from an absolute perfect stay at The White Hart Royal booked through PetsPjamas. A super place to stay, excellent food, super friendly staff and great booking though PetsPjamas. We recommended your site to lots of people this weekend.
Helpful Report
Posted 2 months ago
Thank you so much for your review, and we are so pleased you had a good time at The White Hart Royal 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team
Posted 2 months ago
My only experience so far is booking. There are a number of issues with your form 1 there is no other space on breed of dogs 2 any issue with filling 8n the form means you have to start all over again rather than just correct the issue 3 despite receiving an email offering ENDOFMONTH discount no where does it say it doesn't apply to a given list of hotels and pubs.
Helpful Report
Posted 2 months ago
Hi Helen, We are so sorry to hear that you experienced some issues while using our service. This has been flagged to our tech team, so they can look into the matter. The PetsPyjamas Team
Posted 2 months ago
What a great experience, I was looking for a family holiday with our new puppy Ted. The advise and guidance given was brilliant, it gave me the confidence that booking with PetsPyjamas was the right thing to do. Very professional in there approach ,communication was first class,thankyou
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Helpful staff who made our booking possible and finding the best deal for us
Helpful Report
Posted 2 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Very easy booking experience. Jodie gave us the information we needed and put a package together that we hope will be a fun weekend away with the whole family - and no need to leave Iggy and Sadie at home for once.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Very quick and efficient
Helpful Report
Posted 2 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Looking for a dog friendly hotel for our first holiday with our 9 month old cavapoochon I came across PetsPyjamas site. I found the site very easy to navigate and with plenty of information about the individual hotel choices. The pricing system was very clear with their special discounts very welcome as well. I rang up to book rather than doing it on line and was connected to a very welcoming and informative lady. We soon sorted out my booking for 5 nights in Devon in June.Emails confirming everything arrived straight away. Very pleased with how everything has gone so far and we are already talking about another booking in September through PetsPyjamas. Well done. Paul hughes
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Booked our holiday in Northumberland excellent choice of properties we only hit one snag booking online we had three coupons to enter which it didn't recognise but a lovely part of the team Donna talked me through it online and got it sorted first class and we are now looking forward to our hols many thanks 🐾Gary Linda and Edwyn our Tibetan terrier.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
It is always so exciting to book through pets in pyjamas as it is so easy.
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 months ago
Very efficient service from start to finish.
Helpful Report
Posted 3 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Excellent Service
Helpful Report
Posted 3 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
Zaharia the Pet Concierge was very helpful with my booking finding the exact accommodation I requested for myself and my pooch really quickly. Very impressed.
Helpful Report
Posted 3 months ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 months ago
PetsPyjamas is rated 4.7 based on 1,357 reviews