PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,790 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 2nd July 2026

Nicola Pizzey

PetsPyjamas 5 star review on 7th June 2026

Julie Turner

3620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process was very easy and straightforward. The representative was very helpful and explained my options which was very helpful.”

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Posted 1 year ago

“Fast, friendly & efficient.”

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Posted 1 year ago

“Very helpful with my booking. Helped me sort my dates. If my holiday is as good will be very pleased.”

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Posted 1 year ago

“Such a simple booking process with PetsPyjamas and so my amazing hotel / country destinations to choose from. Highly recommend”

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Posted 1 year ago

“Sam Glynn answered the phone really speedily and her follow up call after speaking to the hotel was also prompt and informative. She has a very amiable voice and manner and was very patient and helpful. An excellent ambassador for your organisation. As a first experience of your company it was extremely encouraging thank you. Sam is a credit to you and if all goes well with the actual hotel (the reviews looked good) I anticipate that we shall be back. Thanks again to Sam and to you for a brilliant introduction to pets pyjamas. Kevin 👍🙂”

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Posted 1 year ago

“I have never used this company before, but I must say very impressed with the service. Dealt with Sam Glynn who was very helpful. Just looking forward to our mini break now.”

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Posted 1 year ago

“Excellant Customer Service. Very helpful”

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Posted 1 year ago

“We literally booked our holiday with PetsPyjamas in 10 minutes - logged onto the site, picked our dog friendly pub in Devon, got our quote and paid our deposit. User friendly website, clear photo’s of accommodation and hassle free booking ! Hubby, puppy and I off on our adventures… can’t wait !!!”

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Posted 1 year ago

“Pre booking very responsive and helpful but unfortunately after booking there was no response to email or text to clarify details of my booking which was disappointing”

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Posted 1 year ago

“Very helpful team Great customer experience and service Will definitely be using again Andy”

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Posted 1 year ago

“Really easy booking process, Sam G arranged holiday for us, she was very knowledgeable, helpful and friendly. Would definitely book through pets Panama’s again.”

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Posted 1 year ago

“wonderful service - request information on a hotel and received the details within an 30 minutes of the request - great service”

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Posted 1 year ago

“Great efficient service”

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Posted 1 year ago

“Excellent service, very friendly and helpful too”

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Posted 1 year ago

“PetsPyjamas never fail to respond quickly and efficiently. They are a pleasure to deal with and every hotel we have stayed in has been wonderful with combative rates, I would look no further for future bookings.”

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Posted 1 year ago

“Good first time experience . Agents were very prompt in dealing with requests and even after the booking was complete they helped very quickly with a query I had.”

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Posted 1 year ago

“Very informative and helpful on phone. Lovely to speak with a real person withqueries.”

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Posted 1 year ago

“Totally misled by website, if you change the date you do not get the deal advertised! Could book chosen hotel directly for same price.”

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Posted 1 year ago

“Booked The Ship at Mundesley last minute. Great B and B deal with the dogs included. Will definitely use you again.”

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Posted 1 year ago

“Just so easy to book from start to finish. Sam called me to go through everything in detail”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,790 reviews