PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,775 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 10th May 2026

Alison Adams

PetsPyjamas 5 star review on 12th April 2026

NICHOLA STEVENS

3613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, great to know all the hotels on the website are dog friendly instead of having to check each time. Would use again.”

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Posted 3 months ago

“Great end to end service so far! Excited for our upcoming stay!”

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Posted 3 months ago

“Very helpful lady who guided me through booking for the first time. Look forward to our first trip away with our dog soon.”

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Posted 3 months ago

“Very easy booking experience, the travel consultant Lynda Kitt was extremely courteous, professional and efficient. She was also very knowledgeable about the package. As promised she held our booking at the agreed price and ensured we were 100% happy with the booking before she ended the telephone call. I would not hesitate to use petspyjamas in the future for all of our staycation bookings.”

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Posted 3 months ago

“I really struggled to understand the listing for the White Hart in lewes. It seemed to be omre expensive for "B&B with tummy rubs" thant the "gourmet getaway". Whilst i was trying to understnd it - my wife and I were looking on different devices at the same time - the prices were changing before our eyes.”

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Posted 3 months ago

Dear Mr Harris, Thank you for your feedback. I appreciate how confusing that must have been when you were comparing options. The B&B with Tummy Rubs rate is linked to the hotel’s best available rate, which is dynamic and can change in real time depending on demand and availability. That’s why you may have seen prices moving while viewing on different devices. The Gourmet Getaway, on the other hand, is an exclusive package we’ve negotiated directly with the hotel. It includes added value extras, such as dinner and an arrival drink, so although it may sometimes appear similar or even lower in price, it’s actually a fixed package rather than a fluctuating room rate. We will review how this is displayed as it’s important the differences are clear to avoid this type of confusion. We hope you have an enjoyable stay. Kind regards PetsPyjamas

Posted 3 months ago

“Easy booking”

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Posted 3 months ago

“This is the first time we have dealt with Pet's Pyjamas and they were brilliant. Really helpful and friendly and nothing was too much trouble. They explained everything and completed the booking for me. We will definitely go with Pet's Pyjamas again.”

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Posted 3 months ago

“Good offers and choice of dog friendly accommodation.”

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Posted 3 months ago

“Within seconds of submitting a request Lynda had phoned me with the options and not long after we were all booked in and looking forward to our break! Fabulous!”

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Posted 4 months ago

“Love the fact that I don't need to worry that Lilith our dog will be welcome. She also gets her own gift package.”

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Posted 4 months ago

“Booking with petpyjama was fine hotel was not as expected at all. Hotel did not have anything plan for my dog. Upgraded room given was for special need People. Breakfast was downstairs but not for people with dogs, so we ended up in a dark room and we had to get breakfast on a tray ourself. Not enough parking spaces at the hotel, so you pay extra street parking. Waiting staff to be trained to focus on customers,not their phone...”

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Posted 4 months ago

Dear Francis, Thank you for taking the time to share your feedback. We’re pleased to hear that your booking experience with PetPyjamas was smooth. However, we’re disappointed to learn about the issues you encountered at the hotel itself, particularly around their dog-friendly arrangements, breakfast set-up and parking. These are all aspects managed directly by the hotel, and your comments will be shared with them so they can review their processes and training. Regarding the room allocation, upgraded rooms are offered subject to availability and suitability on arrival, and it’s regrettable that this did not feel appropriate or comfortable for you. We also understand how frustrating it can be to feel restricted at breakfast, especially when travelling with your dog. Thank you again for your feedback, it’s invaluable in helping both ourselves and our hotel partners improve the experience for future guests. PetsPyjamas

Posted 4 months ago

“Easy booking system , good deal and extras for our well loved pooch .”

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Posted 4 months ago

“Excellent service. All requests accommodated, great communication throughout booking /selection process..”

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Posted 4 months ago

“We booked a short break in London with our Golden Retriever, we received a very reasonable quote from Lynda and I then rang up to book it. Lynda was so cheerful and helpful full on the phone and everything went smoothly. We are looking forward to our break away and a big ‘Thank You’ to Lynda for all her help.”

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Posted 4 months ago

“So easy to book, confirmation received straight away. The website gives good detailed information on the places to stay. We will definitely book again via PetsPyjamas.”

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Posted 4 months ago

“Thank you for your help in securing a nights stay at Wottoon House, Dorking. We know they are very dog friendly and am looking forward to our stay”

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Posted 4 months ago

“Always received an excellent and prompt response to our enquiries. Very helpful staff.”

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Posted 4 months ago

“Site and booking easy to follow”

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Posted 4 months ago

“Very easy to book and good information on the website. The only thing missing was whether the dog could stay with us whilst we have dinner in the restaurant.”

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Posted 4 months ago

“So far so good, booking made but jot been yet. Called hotel to see if they could match price and they couldn't, you saved me £50”

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Posted 4 months ago

PetsPyjamas is rated 4.7 based on 1,775 reviews