PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was absolutely great. He contacted me shortly after I sent an email, understood my requirements, then worked quickly to find a solution. Top stuff.”

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Posted 5 years ago

“Very efficient had to change the dates , and the team were fantastic, got it all sorted and I’m very happy with them 😁”

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Posted 5 years ago

“Really helpful, found me options for half term with children and the dog welcome within my budget but still somewhere special. Thanks for your help”

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Posted 5 years ago

“From the start to finish my experience was very good. Just one point I would like you to do. Can you please state in the hotel price if it is per room or per person per night.”

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Posted 5 years ago

“Such a quick, easy and painless booking. We were contacted by the pet concierge with all of the booking details and a price. Tiffani was polite and very helpful with our booking.”

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Posted 5 years ago

“Excellent service from Karen who was so helpful in finding us a property in the area that we wished to visit and for the dates that we wanted”

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Posted 5 years ago

“Adam service was exceptional. A credit to your company. Just a shame we could get all the dates we wanted.”

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Posted 5 years ago

“Linda on the helpline was incredibly helpful and lovely to deal with and found us a deal on I think the busiest weekend in the history of the world within the right area and budget. The website I found to be a little confusing at times knowing what was and wasn't available, but there was a good range of options and we're looking for our next break already.”

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Posted 5 years ago

“I am your target market! Our most recent booking with Lynda has been smooth so far, she was helpful and responsive and sorted everything quickly. What would have made the conversation even better would have been if she could have told me a bit more about the hotel instead of saying she didn't know it, but I appreciate there are a lot of hotels on your books!”

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Posted 5 years ago

“Lynda Kitt went above and beyond to secure our booking. She took all the hard work out of searching and found us the perfect place. We can't wait to celebrate my dad's 70th in style! Thanks Lynda, you're a star!”

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Posted 5 years ago

“I will always use PP for any doggy holiday. For me, taking the boys along adds an extra layer of due diligence to booking a holiday - where to let them out for a bedtime toilet break etc and PP are always super helpful and quick to reply with any queries. I also like how they provide their personal recommendations - it’s always nice to have someone else’s insight”

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Posted 5 years ago

“Jodie was fantastic and to find out Jodi used to work in the same company as I’m in now was really good Jodie made u feel as if she had known you for ages Jodie is a credit to the company”

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Posted 5 years ago

“This was the first time I'd actually booked something through the website having looked at it before. I've rated it as good because we had a few teething problems. I tried to book a hotel that showed availability on the site but was unavailable when we requested a booking. We were contacted immediately via email which was great but when I replied, as requested, with information about what we were looking for, no one replied and I had to chase twice. However on the plus side, when someone did get in touch (Claire) she was polite, efficient and helpful and booked an alternative quickly.”

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Posted 5 years ago

“From initial contact to booking- couldn’t have asked for a better service! We left it very last minute and Adam was still able to help providing us options for accommodation and helping us through the booking process. Amazing, and Thankyou again ❤️”

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Posted 5 years ago

“Good communication through emails with Claire. Her choices were all viable but it did come down to cost and Claire found us something that seems good value and great location. Looking forward to our trip!”

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Posted 5 years ago

“Claire was very friendly and professional. She found us just what we needed and all went through efficiently and expeditiously. It was a great service. We shall be having a break end of June 2021.”

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Posted 5 years ago

“I had the most fantastic experience from my initial enquriy to placing my booking. I will book all my dog-friendly holidays in the future with PetsPyjamas.”

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Posted 5 years ago

“Went over and above to assist”

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Posted 5 years ago

“Karen was brilliant, very knowledgeable and quickly got us sorted out”

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Posted 5 years ago

“Excellent service with friendly staff who care about offering the best service for all the family.”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews