PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to a very helpful lady Sam Glyn. Who was friendly and patient with me and my requests. Thank younSam”

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Posted 1 year ago

“When booking was not given the option to pay a deposit and had to pay the full balance 4 months before arrival date. Had very limited information on the confirmation and had to email for further information.”

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Posted 1 year ago

“Sam Glynn was excellent. She really listened to our needs and then selected options that fulfilled our expectations.”

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Posted 1 year ago

“Seemed to be a very straightforward process. My only slight concern was after receiving the quote from you, it wasn't clear whether the room was actually reserved for me and if so, how long I had before it could be sold to someone else.”

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Posted 1 year ago

“Simple booking system. Confirmations received and kept up to date. Would not have found this dog friendly hotel without you. Booking confirmed from Hotel same day. With excellent information for our stay. I’ve now booked dinner on our first night and a reflexology treatment for myself. Thanks PetsPyjamas and our little Dachshund Margo, thanks you too.”

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Posted 1 year ago

“I find the site annoying as I have to keep putting in my dates. Also I would like to be able to look at the prices without sending a request to PP. I like the fact that you don't need to worry about booking a dog friendly room as done automatically with PP & you also know that all the accommodation is pet friendly. I requested the wrong dates and this was rectified quickly once I realised and contacted PP.”

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Posted 1 year ago

“Spoke with Sam and arranged a two night break in the Cotswolds with our pup Ned. Found Sam to be very personable and extremely knowledgeable and very helpful. I certainly would recommend! 😀”

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Posted 1 year ago

“Realluy useful to be able to book hotels that have been vetted as dog-friendly.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“very happy with the service provided, highly recommended.”

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Posted 1 year ago

“Sam was very helpful and got in touch with hotels to check availability and prices very quickly! Thank you so much Sam for a brilliant experience.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Absolutely lush. Couldn’t have been easier. Found a hotel for us all, including my two dogs. Correspondence was timely and including even more info than I’d expected. Thank you! Can’t wait to go now….”

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Posted 1 year ago

“Very easy to use site with a great range of locations and”

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Posted 1 year ago

“Alex from PetsPyjamas was very helpful in finding something suitable for us”

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Posted 1 year ago

“My experience of booking a special short break through PetsPyjamas was excellent. Responses (from Lynda) to my questions were swift, friendly and professional. If our May stay matches the great booking experience we'll be in for a treat!”

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Posted 1 year ago

“I discovered Pets pyjamas a couple of years ago when looking for dog friendly breaks. Not only does it cut out trawling through websites looking for hotels that take dogs but it often works out cheaper than booking direct. Everyone I recommend this company to also have positive experiences.”

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Posted 1 year ago

“It was so nice to find hotels that allow dogs so easily. Most don't always do this then you have to phone the hotel to make sure . Then pay more”

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Posted 1 year ago

“We had the loveliest trip. We were absolutely spoilt with an upgrade and a delicious dog friendly 2 course breakfast! Can't wait to book again!”

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Posted 1 year ago

“We normally book self catering cottages when we take our dog on holiday with us but decided to see if there were any hotel alternatives. We were delighted to find Pets Pyjamas who provided access to many hotel options. Booking was easy and the staff at PP were very responsive and helpful to any questions we had. We are due to arrive at our hotel next week and hope that the experience lives up to the high expectations we now have.”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,820 reviews