PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,775 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 10th May 2026

Alison Adams

PetsPyjamas 5 star review on 12th April 2026

NICHOLA STEVENS

3613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jemma dealt with my enquiry and I got exactly the deal I wanted. They acknowleged that we had an old dog and needed a ground floor room and gave us options for duration and room choice. We sincerely appreciate the attention given and we are really looking forward to our break. Thank you all for a stress free booking experience.”

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Posted 1 year ago

“Booked and paid for a stay in York on 7th December, (paid for in early November) received an e mail on the afternoon of 6th December stating due to a system error the booking had not gone through to the hotel. They were quick to take the money though! At such short notice we could not find alternative accommodation. Will not book through PetsPyjamas again!!! Very disappointing.”

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Posted 1 year ago

“I strumbled across PetsPyjamas when trying to organise a break at Christmas and I am delighted I did. Lynda did a fabulous job of securing a 2 day break with our 2 dogs, Lynda was incredibly prompt via text and email making the process so easy. We will definitely use PetsPyjamas again, really good service.”

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Posted 1 year ago

“We were looking to spend a few days away in Devon and wanted to take Bambi our dog with us. Having not done this before except when renting cottages we didn't really know where to begin on finding a pet-friendly hotel, but Pets Pyjamas was great. It gave us lots of options and clearly pointed us in the right direction. We will be using you again!”

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Posted 1 year ago

“Service very prompt and polite. Bit unusual nowadays so great to see.”

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Posted 1 year ago

“Concierge service. Lovely lady called me to discuss my stay and provided options via massages. I chose via a link she provided me with. Paid from there with PayPal. Would highly recommend.”

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Posted 1 year ago

“Far too many marketing emails before I confirmed booking and then 2 emails confirming my 1 booking.”

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Posted 1 year ago

“The team at PetsPyjamas were so responsive to my requirements and I had the hotel of my choice booked in a very short space of time and at an excellent price. I would high key recommend using them when looking for accommodation with your beloved dogs.”

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Posted 1 year ago

“Lynda was so helpful looking at places for me.left it late for xmas break but she was so helpful and asked questions to the hotels”

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Posted 1 year ago

“What a lovely experience. You have all been wonderful. I know we will use your firm again. So much help and understanding. Thank you from the bottom of my heart.”

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Posted 1 year ago

“Able to sort our booking out in a friendly helpful manner, made contact as agreed”

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Posted 1 year ago

“Very easy to use, thoroughly recommended”

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Posted 1 year ago

“This year, my friend had to pull out of our holiay with COVID. Despite it being Bank Holiday Monday, the PP team were on it and got us a voucher for the full amount, which we have just used. Our Pet Travel Expert, Lynda Kitt, was friendly, efficient and made the whole process very simple. Thank you, the PP team. Barbara”

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Posted 1 year ago

“An excellent website, easy to navigate and a huge amount of choice carefully crafted into the options you'd want to see. Very helpful follow up service too - not intrusive - just helpful. I have already recommended Pets Pyjamas to friends.”

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Posted 1 year ago

“My first time using PetsPyjamas. I got a very prompt response and speedy arrangements to make a booking. Very easy and all good so far!”

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Posted 1 year ago

“I have just booked a cottage in Pitlochry with the help of Sam. She is as first class and made the process incredibly easy. I am so impressed with PetsPyjamas that I intend to buy vouchers as Christmas presents for my family. I would definitely recommend this company. Thank you Sam”

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Posted 1 year ago

“Really quick and helpful service - thank you Rosie.”

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Posted 1 year ago

“Very prompt response to a query I had, and I was able to book very easily”

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Posted 1 year ago

“Prompt and friendly responses when trying to book a cottage. Was booked instantly after getting in touch with the team”

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Posted 1 year ago

“Booking experience was Seamless and swift.”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,775 reviews