PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,775 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 10th May 2026

Alison Adams

PetsPyjamas 5 star review on 12th April 2026

NICHOLA STEVENS

3613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient advise on room choice resulted in perfect 70th birthday break with Ginger Ninjas (Vizsla’s) in Bath!”

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Posted 1 year ago

“The lady dealing with my booking was great.?Friendly and highly efficient”

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Posted 1 year ago

“The booking was easy bd professional The agent Linda really helped us and did her very best for us. We were so happy when Linda found us a place Many thanks indeed. We are looking forward to our break and to know our little dog Bobby will be made so welcome.”

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Posted 1 year ago

“I have booked my 1st break with Alex. I can't recommend enough. Alex was very helpful and e mailed straight back with any questions.”

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Posted 1 year ago

“Excellent service to date regarding our recent booking. Prompt responses and very professional interaction.”

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Posted 1 year ago

“I had difficulty actually getting from choosing a room to the payment page. Went through the procedure three times before I managed it. Everything else was excellent”

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Posted 1 year ago

“So easy to book! Found where I wanted booked in Archie and Luca, got our booking reference. Now all we have to do is pack there bones, jump in the car and go. Fabulous experience 😄”

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Posted 1 year ago

“I’m still waiting a confirmation email which states exactly the offer I booked - Dinner, Bed and Breakfast. So far I have been sent the same email (despite my request for the above) which has board basis blank.”

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Posted 1 year ago

“Have booked with Pets Pyjamas for years and had some very lovely quality holidays at reasonable prices which is why we keep coming back. They are a company who is out there on behalf of pet owners securing some good deals and helping to show sceptical holiday home owners that a) the vast majority of pet owners are responsible conscientious people. b) most pets are friendly, well behaved and important members of the family. c) pet owners are an overlooked niche of the holiday market with purchasing power just like in the residential rentals markets. I like PP because they are on the lookout for exclusively pet friendly holidays and just like some of us need to know where the local doctor can be found, PP, too usually find out the location of the nearest vets before travelling so that nearby vet care is often at hand if needed. I like to recommend PP to fellow dog walkers when casually chatting because Pets Pyjamas is there to meet a need in a much needed corner of the market for owners and their pets.”

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Posted 1 year ago

“This was the first time I’ve used your website luckily a friend recommended you to me. I will defiantly use you again and I’ve already recommended you to another friend. I had a very positive experience. Sam Glynn the Pet Travel Expert I delt with was extremely helpful and knowledgeable. I particularly liked that she took my details including the name of the hotel I was interested in booking and rather than keeping me waiting on the line she contacted the hotel and rang me back. I’m looking forward to my first hotel stay with my beautiful little dog.”

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Posted 1 year ago

“Lynda was extremely helpful and I am looking forward to planning two big trips with her next year. The accommodations they have for me to consider look lovely. There are so many places to choose from when you look yourself, PetsPyjamas have taken the hours of hardwork away. As a lady travelling on her own, I know Peanut and I will enjoy the choices we make.”

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Posted 1 year ago

“It was a very easy site to use and i had a follow up call from a member of staff which was impressive”

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Posted 1 year ago

“Wanted to book a couple of days as a treat for my birthday. Couldn't get in the hotel I originally selected since we were very last minute but Rosie at Pets Pjs found us somewhere even better, without me having to ask! Made everything so easy and straight forward, I didn't have to lift a finger. Thank you! ☺️”

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Posted 1 year ago

“It was a very simple and efficient booking process at very short notice. Very pleased.”

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Posted 1 year ago

“Excellent quality, easy to book. Highly recommend”

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Posted 1 year ago

“Helpful and easy to book...some of the additional benefits are there sometimes are no additional charges for taking your dog...quick booking process too...”

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Posted 1 year ago

“I did not expect there was a website allowing to take pets into a Spa hotel. Let's hope it delivers a good experience.”

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Posted 1 year ago

“Money not paid to hotel, who asked me for payment. Refund not paid to me immediately. Poor service”

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Posted 1 year ago

“Customer Service Advisor went above and beyond in assisting me. She was extremely helpful, friendly and efficient”

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Posted 1 year ago

“Very helpful re the booking.”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,775 reviews