PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,715 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,715 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th December 2025

3567

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So looking forward to our stay it's my husbands retirement holiday in Suffolk. We have a gorgeous terrier who goes everywhere with us so I was thrilled to find Petspyjamas. From start to finish so easy to book online with follow up call to check everything ok and pricing really good. Looking forward to our stay, will review again after our break.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“very straightforward to search and book”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Your team are Superb. However we had some problems paying with Pay pal and eventually paid with John Lewis credit card.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful , booking was easy and hassle free”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I was very pleased with PetsPajamas. Easlily found a hotel in a good location and at an excellent price. Also inpressed with the 'add-ons' and no additional chgeses.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Quick and easy booking”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Website easy to find your way around and booking process easy and straightforward. Really impressed by the personal touch. I made a booking enquiry in the evening and received an email informing me it would be looked at the following morning. It was and then followed up very quickly with booking details and then a personal phone call too. Impressed!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“We needed 3 rooms for 4 people plus 1 dog and found it difficult to arrange online. I needed to verbally explain what was required. It took a little longer than expected due to my first choice not being available, however a little later in the month was booked. It did take a few days. Hi”

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Posted 1 year ago

“Website created some odd options that did not seem to work properly, and pricing was very misleading.”

Helpful Report

Posted 1 year ago

Hi Richard, We are so sorry to hear that you did not have a positive of using our services. Please do feel free to contact our customer service team to discuss this further. The PetsPyjamas Team

Posted 1 year ago

“Always an excellent service and nothing is too much trouble. So trustworthy that we use them every time we take our pooch away now!!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Efficient, Friendly & Great Service”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Used this site for the first time whilst looking for a dog friendly hotel for a short break with our two dogs. When we found the hotel we wanted to book into, we were helped by Lucy who kept in touch with us during the process and then confirming booking. Friendly and professional service throughout.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“I will let you know on the 26th how the four of us enjoyed our stay at the Dunes hotel. Thankyou for getting us a dog friendly two night stay 👍”

Helpful Report

Posted 1 year ago

“Have booked several holiday breaks with them and find the accommodation very good.The staff are always very helpful when I have a query”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“A very friendly and helpful experience. When our original booking was cancelled ( pub had been sold and was closing) Pets Pyjamas were extremely efficient in finding us alternative accommodation to choose from.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Pets pyjamas are brilliant. We always use them and have never been disappointed with their holiday finds for us and our 3 dogs.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Booking with this website was very easy, and very quick response, I would definitely recommend, and use again”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Looked for pet friendly cottages. This site offered a huge range of places perfect for our fur baby’s”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I had great help to book my holiday as I wanted a specific room with walk in shower. Joanne was also helpful when I had a problem trying to make a payment, she was very prompt coming back with an alternative solution. She was friendly and had a sense of humour.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Having dillied and dallied about going away for a few days with our little dog we decided to take the plunge and looked online,at various pet friendly accomadations. We came across Pets Pyjamas whom we had sort of heard of somewhere along the line. Anyway we chose several properties in various UK locations but unfortunately all the places we chose to stay didn't tick all of our boxes and we were shocked at the overall cost of our proposed stay,blowing our original budget out of the water. Eventually we found a property that seemed to tick all the boxes and we let Pets Pyjamas do the rest. We eventually chose a property recommended by PP and have gone ahead with a four night break. Although the cost was still over what we had hoped to pay,the chosen property ticked all of our boxes and best of all our pet goes FREE,booking through PP . Many of the places we previously looked out were charging £20 £25 per night for our pet,which was not in our budget,and so in the end booking through PP saved us a few bob.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,715 reviews