PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple,had a question which was answered within minutes. Very impressive.”

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Posted 2 years ago

“It was easy to book and knowing dogs are allowed i dont waste any time checking.”

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Posted 2 years ago

“Everything with the booking was very straight forward. And we are now looking forward to out break with our furry child. If the room etc is the same as we think we have booked it’ll be wonderful 🌞 (I’m in no doubt that it will be)”

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Posted 2 years ago

“Easy to book via pets Pyjamas. Had to contact hotel direct with a question as no way to do via Pets Pyjamas but wasn’t a problem.”

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Posted 2 years ago

“Very easy to book the accommodation that we required in the right location.”

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Posted 2 years ago

“I liked booking through your website, which is designed specifically for people like me who are looking for dog friendly accommodation. However, I would prefer to get prices right away, rather than having to wait to get a quote for the overnight rate. I would think some people would just move on while trying to book a stay, to a website where they can find out prices right away.”

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Posted 2 years ago

“First time I have used Pets Pyjamas. My husband and I love taking our dog with us wherever we go. PP understand that a dog is part of the family and have great value hotels on offer. No need to worry if a hotel will accommodate your dog it's all done for you by PP. Easy to book and got a great offer f9r our anniversary. Will certainly use PP again.”

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Posted 2 years ago

“Easy and efficient booking.”

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Posted 2 years ago

“Booking my lodge stay over Christmas was quick and easy. I had prompt and friendly emails to any queries I had. I feel looked after all ready and I am sure that our dogs will have a fantastic Christmas!”

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Posted 2 years ago

“The whole experience was easy enough I did need to call and Micheal helped me sort my booking out which was very helpful”

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Posted 2 years ago

“Very helpful with finding a place to stay for a special event. Great selection of suggested places and very efficient and friendly when providing quotes and support”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“From start to finish the system was unbelieveably easy and quick. I will definitely be using PetsPyjamas again for my mini holiday breaks.”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“With PP's help secured booking for Christmaas for me and my dog, excellent service andwould like to thank everyone for their invaluable help.”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas TeamThank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Very welcoming - really enjoyed our stay stay - looking forward to coming again this coming week”

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Posted 2 years ago

Thank you so much for your review, and we are so pleased you had a good time 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 2 years ago

“Very good and attentive to our wishes and executed in an efficient manner.”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“First time I have used PetsPyjamas, based on a recommendation and I was impressed with the service. Real test for me will be what we think of the booked venue.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Unfortunately when I was trying to book my stay the dats I was trying for kept changing so much so I nearly didn't book a stay with you”

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Posted 2 years ago

Dear John, thank you for your review and feedback. We have passed this to our technical team to investigate. Kind Regards Pets Team

Posted 2 years ago

“It was easy to give them the necessary details online and they secured my booking with the hotel in record time and with the minimum of fuss.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“I contacted Pets Pyjamas as my wife is a full time wheelchair user and none of the hotels advertised on the Pets Pyjamas website had any mention about accessable rooms.They kindly found one for us at a reasonable price, booking and paying for a long weekend, nearly £500. I then had an email the following day to say that the room rate quoted was wrong and that I owed about another £100. As everything about the place chosen was right for us, I chose to pay but under protest, as either the hotel or Pets Pyjamas had made the error.”

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Posted 2 years ago

Dear Mr Romerill, We apologize for the booking error and have reached out to you on this today. Thank you for the feedback regarding the website, we have passed this on to our team internally to look into. All feedback assists us with improving the guest journey. The PetsPyjamas Team

Posted 2 years ago

“Haven’t been on the holiday yet but so far the customer experience 5* Lynda kept coming back with all my queries and requirements so quickly until the perfect break was created . Payment and booking confirmation received immediately thank you”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews