PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,749 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

Laura Hacking

3593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are very helpful always make sure you get best quality”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“We always book our holidays with Linda at pets pyjamas…She knows exactly what type of room Boo needs to make sure he has a stress free holiday”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Booking via Lynda from PetsPyjamas was so easy and she always responded so quickly to any questions etc. Lynda would definitely make me use PetsPyjamas again. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very friendly and quick service”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Excellent service provided. All quotes requested were provided very quickly. Pets Pyjamas staff went out of their way to speak to the hotel and provide me with answers to any queries I had. The biggest plus is that you know any properties listed will definitely be pet friendly.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Called the number and left details about what my query was and within a short time had a reply with my answer. Impressed.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Team were helpful with my last minute request. However the hotel insisted on charging me again so as it stands I have paid twice. The room was perfect, with treats, bowls and a bed for my puppy.”

Helpful Report

Posted 1 year ago

Hi Mark, We are so sorry to hear that you did not have a positive of using our services. Our customer service are on the case and will be resolving this for you. The PetsPyjamas Team

Posted 1 year ago

“Quote in minutes, follow up phone call but no pressure. Very good experience.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Consistently good deals. Easy to book. The only thing I would like to see is a filter for EV charging onsite or nearby.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we shall take that on board. 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Booking worked well, PetsPyjamas even called me to explain a problem with our booking - very helpful, knowing the problem helps solve it!”

Helpful Report

Posted 1 year ago

“Really easy booking and great deall on a dinner bed and breakfast package. Thank you”

Helpful Report

Posted 1 year ago

“Great place to find a holiday with your dog as there are loads to choose from at all prices for every pocket. Easy to book and pay just looking forward to going now🐾”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I found PetsPyjamas whilst looking for pet friendly hotels and subsequently booked a stay in Norfolk for December The whole booking process was fast and very user friendly with fast acknowledgment and later confirmation of our booking”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful,”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very impressed with speed of communications both written and verbally. Deal seems really good and you get a feeling of being virtually hugged which is a good feeling and very lacking in today’s fast paced world. Hopefully the hotel lives up to this initial first impressions 🤙🏻”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Easy to book all irelevant information given looking forward to our WE in Norfolk in August”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful service ensuring that access to our room was not going to cause me a problem.1”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Good value price, included free dog place, (which can add considerable extra costs, on a 2 night stay) Prompt reply to my initial enquiry.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Linda very helpful and explained everything in detail managed to get the right property for us Lida I apologise for getting your name mixed up on your first telephone contact at least we had something to chuckle about!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“We used Pet Pyjams earlier this year and have returned to book another short break for a special occasion. Absolutely delighted with helpful and thorough quality of service on both bookings. The knowledge of hotels and their accommodation details is remarkable. Nothing is too much trouble if a question is asked eg is the local beach dog friendly? The answer will be investigated and we are informed. We will certainly look forward to using Pets Pyjamas again and again! Thank you for this brilliant service!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,749 reviews